RSA- Retention Account Manager 4 (German Speaker)
شارك هذه الوظيفة
موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
نُشرت قبل 2 ساعة
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
Responsible for implementing and managing contract renewal initiatives. Maintains contract revenue base at highest possible retention rate and protects contract revenue stream. Ensures timely contract renewal and promotes awareness of upgrade and add-on.
Principal Responsibilities:
- Duties include manage and own the customer renewal process.
- Negotiate and close renewal agreements with existing customers.
- Address customer concerns and provide solutions to prevent churn.
- Track renewal metrics and report on renewal performance.
- Identify upsell/cross-sell opportunities during the renewal process.
- Maintain accurate and up-to-date customer records.
Skills:
- Collaborate with sales account management and support teams to ensure customer satisfaction.
- Advises account managers channel partners and end-user customers to renew and extend expiring renewal contracts.
- Executes the regional account territory plan.
Education & Experience:
- Typically requires 7-12 years of experience in Sales-related roles preferably in renewal sales inside sales account management or retention & success.
- Fluency in German is a Must.
RSA is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race color and any other category protected by applicable country law.
If you need a reasonable accommodation during the application process please contact the RSA Talent Acquisition Team at . RSA and its approved consultants will never ask you for a fee to process or consider your application for a career with RSA. RSA reserves the right to amend or withdraw any job posting at any time including prior to the advertised closing date.
Required Experience:
Manager
المهارات المطلوبة
- العدالة الجنائية
- محاسبة التكاليف
- صيانة المصاعد
- المطار
- Jboss
- العلامة التجارية
عن الشركة
RSA provides identity intelligence, authentication, access & governance solutions, defending the world’s most secure organizations against cybersecurity risks.
