The Spa Therapist at Raffles & Fairmont Doha delivers a range of professional spa and wellness treatments to guests ensuring a luxurious and rejuvenating experience. This role combines expert therapeutic skills with exceptional customer service to promote relaxation health and well-being in line with the high standards of the Raffles & Fairmont brands.
Key Responsibilities:
- Perform a variety of spa treatments including massages (Swedish deep tissue aromatherapy) facials body wraps scrubs and other wellness therapies.
- Conduct thorough consultations with guests to assess their needs and tailor treatments accordingly.
- Ensure treatment rooms and equipment are clean sanitized and well-maintained following strict hygiene standards.
- Educate guests on post-treatment care recommend spa products and advise on wellness routines.
- Manage appointment schedules efficiently maximizing guest satisfaction and spa utilization.
- Maintain accurate and confidential records of treatments and guest preferences.
- Collaborate with the spa team to promote spa services and achieve departmental goals.
- Stay updated with current spa trends techniques and industry best practices through continuous learning.
- Comply with all health safety and sanitation regulations.
- Handle guest feedback professionally striving to exceed expectations and resolve issues promptly.
Qualifications :
- Diploma or certification in Massage Therapy Beauty Therapy or related fields from an accredited institution.
- Proven experience as a Spa Therapist in luxury hotel or resort spas.
- Proficiency in a range of massage and beauty therapy techniques.
- Strong interpersonal and communication skills.
- Excellent guest service orientation with a professional and courteous manner.
- Ability to maintain confidentiality and professionalism at all times.
- Physically able to perform treatments for extended periods.
- Fluent in English; knowledge of additional languages is an asset.
- Flexible to work shifts including weekends and public holidays.
Remote Work :
No
Employment Type :
Full-time