Field Service Representative - III
Ecolab Company is seeking a Field Service Representative III in our Energy Services Field Service Representative III will primarily be responsible for providing contractual services and assist customers with problem solving support regarding their products/applications/solutions.
Whats in it For You:
- Flexible independent work environment where you will manage a monthly schedule
- Access to best in class resources tools and technology
- Develop your career as you drive growth
- Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment
- Competitive base salary benefits package starting day 1 of employment including medical dental vision matching 401k company paid pension stock purchase plan tuition reimbursement and more!
What You Will Do:
- Solve a wide range of complex multi-disciplinary problems
- Assume lead role in maintaining troubleshooting guides/bulletins and distribution to departments when required
- Prepare reports detailing problems and solutions to initiate necessary corrective product modification and/or recommend process changes
- Conduct site surveys product/application audits
- Inventory management of chemical delivery systems
- Collect samples for monitoring chemical program
- Deliver chemicals to customer as needed
- Conduct field evaluations of new products
- Lead appropriate pre-trial surveys for site visits
- Interact with appropriate internal and external customers and resources
- Maintain accurate records based on information gathered during trials and surveys
- Create troubleshooting service guides and bulletins on existing products
- Coordinate and manage sampling and inventory schedules
- Coordinate implementing solutions with customers
- Assist sales in preparing business proposals
- Participate in design reviews new applications and start-ups evaluations
- Assist in critiquing products serviceability performance and reliability
- Provide customers with expert technical service in all major applications
- Serve as a Mentor for all levels of Service Reps
- Support and be committed to the teams Quality Improvement Process
- Promptly report every incident accident injury or applicable near miss to next level management
- Provide on-site field service (on the phone or on-site)
Position Details:
- Candidate must reside in: CITIES/AREA
- Route territory will include: CITIES/AREA
- Work week and shift: DETAILS (including weekend rotation if applicable)
- Compensation package offered: DETAILS
- (XX)% overnight travel required to support sales territory
Physical Demands:
- Must have the ability to Lift/Push/Pull/Carry up to 55 pounds chest high
Minimum Qualifications:
- 2 years of education beyond high school in college or technical school
- Ability to travel within a geographic territory
- Ability to travel overnight for business
- Must have a valid Drivers License and acceptable Motor Vehicle Record
- No immigration sponsorship offered for this role
Preferred Qualifications:
- Associates degree in Engineering (Chemical Mechanical Industrial) Life Sciences (Biology Chemistry etc.) or Trade School Certification
- 4 years of successful technical sales or field sales support experience
- Must have knowledge of and experience in materials scheduling and inventory processes
- Experience in oil and gas industry preferred
- Previous Refinery/Petrochemical experience
- Water treatment or specialty chemical industry experience
- Working knowledge of boilers cooling towers and wastewater treatment systems
- High computer application literacy (including Microsoft Office Suite and ability to learn internal business systems)
- History of working in a field that required autonomy and self-motivation
- Excellent communication skills
- Excellent organizational skills
- A strong work ethic and ability to multitask
Required Experience:
Unclear Seniority