The Sr. Partnerships Manager is a combination of business development and relationship management role that requires in-depth understanding of partnership lifecycle management expertise in contract management and negotiations and exceptional client management and influencing skills. At Amazon Payment Services this role will be responsible for identifying onboarding and managing partners and making the voice of partner heard within our organization. Will require to work with all levels up to C-level in the partner organization.
Key job responsibilities
Proactively manage working relationship with existing partners (banks card scheme Alternative Payment Methods and Third Party Providers) Looking for a candidate with expertise in the online payment domain preferably with not less than 5 years experience with Card Network acquiring bank or Payment Service Provider.
Maintain and enhance Amazon Payments standard operating procedures with partners.
Follow up and resolve day-to-day operational and business escalations.
Ability to negotiate preferential commercial and improve cost of payment with partners.
Explore evaluate and establish new partners channels and alliance requested by product and business team.
Liaise with product operation and business team to enhance User Experience with technical providers and financial institution.
Boost merchants KYC banking requirement onboarding process and turnaround time.
Setup and conduct workshop and training with associated partners.
work thoroughly with legal team to optimize the partnership agreement and reduce barriers resulting lengthy negotiation.
Sign up train and certify third party technical providers to support integrate enterprise merchants.
Initiate regular review with partners channels.
Propose automation procedures customizable solutions and substitute manual processes.
Excellent Arabic / English speaking and communication
- 5 years of professional or military experience
- Experience structuring and negotiating complex agreements and leading cross-functional groups to orchestrate and successfully complete deals
- Experience with sales CRM tools such as Salesforce or similar software
- Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units
- Experience working with technical and product stakeholders to define requirements prioritize features and influence product roadmaps
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