Supervise daily operations of the outlet ensuring smooth service monitoring standards food quality and guest satisfaction while maintaining compliance with health safety and sanitation regulations.
Conduct regular inspections to maintain a clean safe and organized environment and understand and explain the outlets concept and offerings to guests and colleagues.
Respond proactively to guest inquiries monitor VIP guest requirements and handle customer complaints effectively reporting severe issues to managers.
Support the Restaurant/Outlet Manager in maintaining POS accuracy identifying areas for improvement in service and quality and ensuring proper menu presentation.
Train colleagues identify learning and development needs and foster a positive work environment promoting teamwork and addressing conflicts.
Engage warmly with guests ensure customer satisfaction create WOW moments and participate in regular meetings to discuss operational updates and improvements.
Qualifications :
Saudi National
Holds a High School qualification or equivalent with a Degree or Higher National Diploma in Hospitality/Hotel/Business Management preferred.
Experience as a supervisor in a high-volume restaurant with the highest service levels and at least 2 years experience working in a 5-star luxury hotel environment.
Possess basic computer skills including MS Office and fluent verbal and written communication skills in English (Arabic or other languages preferred).
Exhibits strong interpersonal and communication skills to interact effectively with guests colleagues and stakeholders at all levels as well as exceptional organizational skills with attention to detail.
Demonstrates the physical ability to stand for extended periods and the flexibility to work a variety of shifts including evenings weekends and holidays in accordance with business requirements.
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا