F&B Supervisor - In Room Dining (Saudi Nationality)
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Salary Not Disclosed
1 Vacancy
Job Description
- Supervise daily operations of the outlet ensuring smooth service monitoring standards food quality and guest satisfaction while maintaining compliance with health safety and sanitation regulations.
- Conduct regular inspections to maintain a clean safe and organized environment and understand and explain the outlets concept and offerings to guests and colleagues.
- Respond proactively to guest inquiries monitor VIP guest requirements and handle customer complaints effectively reporting severe issues to managers.
- Support the Restaurant/Outlet Manager in maintaining POS accuracy identifying areas for improvement in service and quality and ensuring proper menu presentation.
- Train colleagues identify learning and development needs and foster a positive work environment promoting teamwork and addressing conflicts.
- Engage warmly with guests ensure customer satisfaction create WOW moments and participate in regular meetings to discuss operational updates and improvements.
Qualifications :
- Saudi National
- Holds a High School qualification or equivalent with a Degree or Higher National Diploma in Hospitality/Hotel/Business Management preferred.
- Experience as a supervisor in a high-volume restaurant with the highest service levels and at least 2 years experience working in a 5-star luxury hotel environment.
- Possess basic computer skills including MS Office and fluent verbal and written communication skills in English (Arabic or other languages preferred).
- Exhibits strong interpersonal and communication skills to interact effectively with guests colleagues and stakeholders at all levels as well as exceptional organizational skills with attention to detail.
- Demonstrates the physical ability to stand for extended periods and the flexibility to work a variety of shifts including evenings weekends and holidays in accordance with business requirements.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
