Manager vendor management
نُشرت في :
02-06-2025
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
Manager vendor management manages the business process of the Vendors to regulate it and make sure it is being complied efficiently and effectively.
Whats On Your Plate
- Act as first and single POC for BPO vendors in regard to operational and performance related day-
- to-day matters.
- Observe and overlook outsourced business partners daily performance question and challenge
- KPIs performance vs targets.
- Report outsourced business performance results challenges initiatives and areas of improvement
- to internal operations and SSC management on a periodic basis and as required.
- Review presented performance reports from BPO vendors track improvement and take
- responsibility for achieving BPO vendors to their performance targets.
- Pay regular daily and weekly visits to BPO vendors at their locations meet with their operations
- and supporting functions management as well as meeting with level1 staff there to get needed
- insights and to drive performance to meet required targets.
- Escalate immediately and proactively to talabat SSC Management any observed and expected
- deviation from settled process & guidelines or targeted KPIs.
- Ensure compliance of talabat SSC departments to BPOs settled framework to ensure supporting
- BPO vendors to achieve desired performance results.
Qualifications :
- Bachelors degree is a must.
- Strong experience in Customer Operations/project Management with a proven record of successful people & KPIs performance achievements and turnaround min of 3 years of experience in managing Customer Operations/projects successfully.
- Objective mindset; can read numbers clearly and got experience to convert numbers in hands into areas of improvement and needed actions to fix.
- Detail oriented mindset with an eagle eye that can spot issues in a blink.
- Proactive and flexible to move in locations travel and work on shifts as business requires.
- People coach with outstanding communication & presentation skills.
- Strong MS Excel knowledge.
- Fluent command of English language.
Remote Work :
No
Employment Type :
Full-time
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
