938 - French Speaking M365 Migrations Advisor
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
In this role you would provide Migration technical support and advice to our customers and help them get the most out of their Microsoft 365 subscriptions.
You would receive technical support requeststickets from customers who subscribed to Microsoft 365 and you will utilize your troubleshooting knowledge and tools required to fix customer issues.
Additionally you will approach the customer to get insight on their experience with M365 the customer personal or business needs in order to help customer start using all workloads and products acquired with the ultimate goal of adding value to their experience.
- Candidates will be responsible for responding to technical advisory and technical implementation questions regarding M365 tools.
- These questions will come through chats and phone calls.
- The ticket needs will vary depending on the request; they typically include questions surrounding the admins knowledge of the M365 web application Migrations registering and buying domains downloading and installing Office and using the M365 feature set. Candidates must have Windows 10 Pro (with the latest updates installed) on their device a work environment conducive to the job (with internet speeds of 25 Mbps or greater thats not in a shared location) a microphone/headset with noise cancellation system webcam capability and must be available immediately.
- Were looking for talented people who possess a broad knowledge base of Microsoft 365 technical architecture and have familiarity with technical support. The candidate should demonstrate technical drive relationshipbuilding to create reinforce motivate and guide customers fellow freelancers and partners.
Qualifications :
- Advisory or technical implementation experience
- Strong consultative skills in a Microsoft 365 environment
- MVPs MCTs MCSAs MCSEs certifications are highly preferred but not mandatory.
- RAVE experience (a plus but not required)
- Device Requirements (a live verification will be conducted to ensure the following requirements are met prior to the start of the engagement):
- Computer that is not joined to another companys domain neither managed by any remote management inventory systems or tools
- Windows 10 Pro (latest updates installed)
- Minimum of 8 GB RAM 16 is recommended)
- Core i3 processor (i5 is recommended)
- Minimum of 256GB Hard disk 256 SSD is recommended)
- LAN (local access network) required
- For security requirements freelancers will not connect to the provided systems and tools using WiFi.
- A minimum of 25 Mbps download speed & 10 Mbps upload speed
- No 3rdparty antivirus software installed
- Media devices that are Teams compliant
- Microphone/headset with background noise canceling (not a phone headset)
- Webcam preferably compatible with Windows Hello Technology
Additional Information :
- Fortune 500 Client
- Competitive Pay
- Remote Work
All your information will be kept confidential according to EEO guidelines.
Remote Work :
Yes
Employment Type :
Contract
نوع التوظيف
عن بُعد
