Senior Integrity Analyst

About the Role:

As a Senior Integrity Analyst you will play a critical role in ensuring the accuracy and efficiency of our billing and claims operations. You will analyze and monitor our billing and revenue systems identifying risks resolving discrepancies and driving process improvements that enhance operational integrity.

Collaborating with Product Engineering BI Finance Operations and Customer Support teams you will leverage datadriven insights to optimize workflows and implement integrity controls. Your ability to investigate complex billing issues assess risks and handle sensitive matters with discretion will be key to maintaining trust and accuracy in our financial processes.

Bring your passion for problemsolving your analytical expertise and your commitment to operational excellence to help us build a more reliable and efficient billing ecosystem!

Why Should You Join Us

This role offers the opportunity to work on highimpact projects in a dynamic global team. If youre passionate about data integrity problemsolving and driving efficiency in billing operations wed love to hear from you!

What Youll Be Doing:

• You will identify assess and mitigate integrity risks within billing and revenue processes ensuring accurate and reliable financial operations.
• You will develop metrics dashboards and alerts to track integrityrelated incidents proactively addressing issues before invoices are generated.
• You will analyze complex data flows across multiple systems to detect irregularities and discrepancies and will recommend and implement controls in these areas.
• You will support pricing mechanics in existing contracts and assist in adapting to new billing models ensuring smooth transitions and compliance.
• You will investigate customer invoice discrepancies conduct root cause analysis and recommend corrective actions such as refunds adjustments or additional charges.

Who You Are:

• 5 years of experience working with data flows system integrations and information systems.
• Extensive experience with SQL and working with data warehouses (Snowflake MySQL).
• Midlevel proficiency in Python for data analysis and automation.
• Fast learner and selfmotivated.
• Excellent communicator and team player with strong verbal and written skills in English
• Experienced in building dashboards monitors and alerts.

Would be really cool if you have some experience with

• Leading at least 12 big initiatives in previous companies related to Data integrity and compliance.
• Elastic Search querying.
• Performing data fixes and managing integrityrelated billing resolutions.

About us:

Digital commerce is built on trust. At every point along the eCommerce journey businesses must make a critical decision: Can I trust this customer Answering this simple question accurately and instantly is powerfulit can accelerate revenue growth and strengthen a companys connection with its customers. How do we do it Forter was founded on the insight that its not about what is being purchased nor where but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customersensuring everyone gets the experience they deserve. Given that trust is central to how we operate Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. Were meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.

Trust is backed by data Forter is a recipient of over 10 workplace and innovation awards including:

• Great Place to Work Certification2024
• Fortunes Best Workplaces in NYCand 2024
• Forbes Cloud 100and 2024
• #3 on Fast Companys list of Most Innovative Finance Companies 2022
• AntiFraud Solution of the Year at the Payments Awards 2024
• SAP Pinnacle Awards New Partner Application Award 2023
• Fintech Breakthrough Awards Best Fraud Prevention Platform 2023

Life as a Forterian:

We are a team of over 600 Forterians spread across 3 different continents. Since 2013 weve raised $525 million from investors such as Tiger Global Bessemer Sequoia Capital March Capital and Salesforce Ventures. Were on a mission to bring trust to global digital commerce so that companies like Adobe ASOS eBay Instacart Priceline and Nordstrom can block fraud drive revenue and improve customer experience.

At Forter we believe unique people create unique ideas and valuable experience comes in many forms. So even if your background doesnt match everything we have listed in the job description we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives we grow together as humans and as a company.

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