FB Manager

Operational Management

• Oversee daytoday F&B operations across all outlets including restaurants bars and inroom dining.
• Ensure smooth operation of service by coordinating with the kitchen and service teams to deliver a seamless guest experience.
• Oversee inventory control stock management and procurement in coordination with the purchasing department.
• Maintain the cleanliness hygiene and safety standards across all F&B areas.
• Ensure guests receive highquality service at all dining outlets paying attention to detail personalized service and prompt responsiveness to guest requests.
• Handle guest complaints and inquiries in a timely and professional manner.
• Collaborate with the culinary team to develop new dining concepts and menu changes that align with guest preferences and market trends. Assist in planning and executing special events banquets and private functions.
• Coordinate with other departments including Sales & Marketing to deliver seamless event experiences.
• Act as a liaison between the GM and the team ensuring clear communication and implementation of F&B strategies.
• Attend management meetings as required and contribute to broader operational discussions within the hotel.

Team Leadership and Training

• Recruitment training and development of the F&B team to deliver exceptional service.
• Motivate and mentor staff conducting regular performance reviews to ensure staff growth and alignment with company standards.
• Foster a positive and professional working environment that encourages teamwork and open communication.
• Working towards excellence through training ensuring ZWS philosophy and standard compliance
• Work alongside Executive chef to bring new trends and opportunity for the department

Financial and Revenue Growth

• Monitor departmental budgets and controlling costs including labor food and beverage expenses.
• Analyze financial reports to identify areas for operational improvements and revenue enhancement.
• Participate in pricing strategies and promotions to maximize profitability.
• Come up with incentives promotions to increase revenue

Qualifications

• Bachelors degree or Diploma in Hospitality Management Culinary Arts or related field.
• At least 35 years of experience in Food & Beverage operations with prior experience in a luxury hotel or resort setting preferred in similar role.
• Strong knowledge of F&B management practices including food safety service standards and guest relations.
• Excellent leadership interpersonal and communication skills.
• Ability to manage multiple tasks in a highpressure environment.
• Strong organizational and financial acumen with experience in budgeting and cost control.
• Familiarity with MS Office
• Passion for hospitality and delivering outstanding guest experiences.
• Proactive detailoriented and capable of working independently.
• Ability to adapt to a fastpaced dynamic environment.
• The position requires flexibility in working hours including weekends holidays and evenings as per the operational needs of the hotel.

To apply

Please send your resume with verifiable references and photo

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