AdminSales Coordinator

Want to revolutionize the future of education anddo meaningful work that transforms future generations lives

Crimson Education is a Series C global EdTech startup founded in 2013 with the idea that through personalized education and technology we can transform students into the world leaders of tomorrow. Were now in 28 markets and have an ambitious team of 700 thats rapidly expanding across the globe. Our tech platform connects 3000 tutors/mentors to students aiming to achieve admission and scholarships to top universities or their dream career pathway.

To support our students we have built / purpose of role

This is a hybrid fulltime position based in Singapore. The ideal candidate will be able to build rapport easily be customerobsessed and have a growth mindset.

What are the main responsibilities for this role

• Reporting and Documentation: Generate reports and extract data pertaining to leads from both event and nonevent sources. Sort and extract data from event reports and registration lists.
• CRM Management: Maintain accurate and uptodate records of all leads interactions and progress in the Customer Relationship Management (CRM) system.
• Sales Support: Collaborate with the sales team to provide them with the necessary information and support during the sales process including (but not limited to) generating service agreements taking down meeting minutes and providing reports.
• Office Maintenance: Oversee general office maintenance including ordering supplies coordinating repairs and ensuring a tidy and welcoming workspace.
• Coordination with Internal Teams: Liaise with different departments to understand their procurement needs and ensure timely delivery of goods and services.
  
• General Administrative Support: Assist with other administrative tasks such as managing office supplies scheduling meetings and supporting office operations as needed.

What skills and experience are required

• Proficient in English Spoken/Written
• Experience in Customer Service Customer Success
  
• Proven experience in a sales support or administrative role preferably in a sales or customer service environment.
• Proficiency in Google Docs Sheets Slides and CRM software is a plus.
• Excellent communication skills both verbal and written.
• Strong organizational and multitasking abilities with keen attention to detail.
• Ability to meet deadlines and work effectively in a fastpaced teamoriented environment.
• Prior experience in the Education or professional services (e.g. marketing agency financial services management consulting hospitality etc.) sector and using CRM (Salesforce) and multiple systems and platforms will be advantageous

Why work for Crimson

• Rapidly growing start up with a flexible working environment where you will be empowered to structure how you work
• Limitless development and exposure our internal promotions/role changes made up 33% of all recruitment last year
• $1000 individual training budget per year we love to Level Up (its one of our core values)!
• Psychologist on staff
• Insightful fireside chats and workshops to help support our high performing and ambitious team
• Radical Candor is a feedback approach we live by
• Were a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely!

If youre passionate about growing in a fastpaced collaborative environment and want to work with cuttingedge technology then wed love to hear from you!

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