Customer Support with French - Aveiro

We are hiring motivated individuals for a worlds leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment they have consistently and successfully fulfilled their mission of creating inclusive and differentiated teams of experts providing help for customers across many other professional domains.

Your main responsibilities as a Customer Support Specialist:

• Listen to customers questions and concerns and provide answers and solutions;
  
• offer the most complete and qualitative answers by handling level 1 customer requests by telephone.
  
• Ensure followup of customer requests and respect commitments made and work closely with inhouse teams and make suggestions to optimize our internal processes.
  
• Handling calls emails chats and backoffice tasks.
  

The ideal candidate is a fluent French speaker (C2) with communicative English skills of at least B2 level.

Requisitos

Wed be more than happy if you have:

• Ability to work in a fastpaced environment.
  
• A positive attitude and be a team player.
  
• Will to work from the office in Aveiro (100% onsite)
  

Vantagens

We offer:

• Base salary of 830 per 14 months (or 969 per 12 moths)
  
• meal allowance of around 7 Euros per day (around 150 Euros per month)
  
• Transport allowance
  
• Private Health insurance
  
• Opportunities for career development.
  
• Stable Employment Contract.
  

To apply please send your CV including your full name phone number and personal email address. You are giving your GDPR consent for your CV details to be shared directly with our client for the purpose of recruitment.