Team Leader LMD

Daily Operations

• Creating ID for new delivery associates in logistics management portal, Shipsy.

• Maintaining the daily attendance tracker of delivery associates and providing monthly time sheet for the payroll processing.

• Ensuring Standard Operating Procedures and Service Level Agreements are followed for all the orders going out for delivery and returning.

• Controlling tardiness and absenteeism among the riders and ensuring the adherence of hygiene standards and Standard Operating Procedures.

• Assist in daily warehouse and shipping areas including: Filling and shipping customer orders, satisfying internal shipping requirements ensuring accuracy of shipments and supporting documentation

Team Management

• Conducting regular meetings with the direct subordinates to discuss issues, concerns, and updates.

• Collaborating with team members to ensure seamless business execution and reinforcing positive morale.

• Guiding, motivating, effectively handling, and resolving the grievances of the direct reportees.

• Managing a diverse workforce to ensure efficient day to day operations by creating an inspiring team environment with an open communication culture.