Store Supervisor - (Ogba Retail Outlet)

Job Title: Retail Store Supervisor

Locations: Ogba, Lagos.

Reports to: Area Manager

Reported by: Cashiers

Compensation: Base Pay N240,000.00 monthly + HMO, Pension and 25 working days leave

Our client is a Grocery Retail Chain startup for basic groceries with strong financial resources which is going to change the retail market in Nigeria. The Company s values are honesty, reliability, and responsibility.

The Company is seeking to hire an experienced and efficient Retail Store Supervisor to handle the day-to-day activities and inventory of the store while maximally applying the principles of economics to stay ahead of competitors. The candidate will be responsible for overseeing employees and finances, and also controlling the quality of products and services offered.

Key Responsibilities shall include but not be limited to:

• Planning and designating the duties and activities of the staff in his line of management.
  
• Taking inventory and ensuring measure are put in place and adhered to prevent theft and robberies.
  
• Informing the Area Manager about the activities of the store such as visit from public authorities, accidents or emergencies etc.
  
• Take note of improvements to be made and measures to be put in place for efficiency.
  
• Review all cancellations of total receipt, complaints, returns from customers and ensure that a customer s complaint are not suspicious or unjustified then report to the Area Manager for decision making.
  
• Provide training to new hires
  
• Make decisions on Order and Order quantities
  
• Ensure that legal requirements are adhered to, such as regulations for the sales of alcohol.
  
• Monitor the shelve stocks, product displays, and the general appearance of the store layout for maximal productivity.
  
• Investigate market trends and offer products that would appeal to customers.
  
• Ensure accuracy in price labelling
  
• Ensure deliveries from the Warehouse and direct suppliers are accurate and report any delivery mistakes.
  
• Ensure all books, reports, forms and documents in the store are well-kept.
  
• And every other duty assigned to this role.
  
  

Requirements

Bachelor s degree in Business administration, finance management or a related field from a recognized University.

3+ years experience as a store manager or any supervisory role.

Proven experience with preparing budgets, and financial and expense reports.

Knowledge of product and consumer trends, marketing strategies and how to utilize them.

Strong supervisory, interpersonal, and collaborative skills.

Excellent written and verbal communications skills

Keen attention to details.

Must be analytical and comfortable reviewing data.

Proficiency in Excel required.

Must be motivated, organized, and determined.

Proven ability to build collaborative relationships across cross-functional teams.

Must be results-driven, commercially aware, and have problem-solving abilities.

Must be able to juggle multiple tasks, can work with a plan, and work in a fast pace environment.

Good organizational skills.

Benefits

Base Pay N240,000.00 monthly + HMO + Pension + 25-Working Day Leave