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Capacity Planner / Workforce Operations Lead Analyst Overview:Cigna is expanding its deployment of Workforce/ Resource Management and Capacity Planning across the business as we fulfill our customer-centric mission to help the people we serve improve their health and well-being. The Planning& Insigh...

About Us: is a rapidly growing AI-first SaaS company building a category-defining Service Intelligence platform.Backed by top Silicon Valley VCs and strategic angel investorsHelps enterprises make accurate service decisions in secondsLeverages AI NLP LLMs and structured unstructured dataIntegrates...

Job PurposeCreating a strong & compliant sales culture across the channel to drive acquisitions profitability and employee development.Duties and ResponsibilitiesSales Planning and Tracking Need to Manage Team of 20 On role and 35 Off Role Members to Achieve Goals Set by Management. Need to track wi...

About Us: is a rapidly growing AI-first SaaS company building a category-defining Service Intelligence platform.Backed by top Silicon Valley VCs and strategic angel investorsHelps enterprises make accurate service decisions in secondsLeverages AI NLP LLMs and structured unstructured dataIntegrates...

Ready to shape the future of workAt Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global...

Position Description:Position DescriptionCompany Profile:Founded in 1976 CGI is among the largest independent IT and business consulting services firms in the world. With 94000 consultants and professionals across the globe CGI delivers an end-to-end portfolio of capabilities from strategic IT and b...

OverviewBruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Brukers high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular...

Company Description Inextrix Technologies Pvt. Ltd. (ITPL) is a leading IT company providing customized VoIP solutions web applications mobile applications and graphic design services since 2010. The company offers a wide range of communication products including VoIP billing IP PBX Softswitches cal...

Job Title: Executive- L1 SupportOrganization Name: NEC Corporation India Pvt Ltd.Reporting Relationship: Associate ManagerRole Summary: The purpose of this role is to provide Service Desk 1st level Technical Support for Incident and Service Request resolution to ICT customers within agreed service l...

Division: Lead Management System Designation: Quality Analyst Location: Ghansoli (Mahape- Navi Mumbai) Experience: 2-5 years Other Benefits: Incentives Annual Bonus Medical benefits. ROLES & RESPONSIBILITIES: Participates in design of call monitoring formats and quality standards. Performs call...

The Investigation Specialist position relies on excellent judgment to plan and accomplish goals and will work under limited manager supervision. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected t...

The Investigation Specialist position relies on excellent judgment to plan and accomplish goals and will work under limited manager supervision. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected t...

Job PurposeThis position is open with Bajaj Finance ltd.Achieving & exceeding Business goals and targets for Commercial Vehicle Finance. Managing & grooming of the team to achieve their respective targetsDuties and ResponsibilitiesAchieving & exceeding Business goals and targets for Rural Two Wheele...

Profile- Customer Care Executive Experience- 1-2 years Role Summary We are looking for a Customer Care Executive to handle customer queries resolve complaints and ensure a high level of customer satisfaction. The ideal candidate will be a good communicator patient listener and problem solver. Key Re...

We are seeking a skilled NICE CXOne Engineer with strong experience in Studio scripting IVR development routing design and API integrations. The ideal candidate will have hands-on expertise in NICE InContact CXOne solutions and cloud-based environments. This role requires collaboration with architec...

Position Description:Company Profile:Founded in 1976 CGI is among the largest independent IT and business consulting services firms in the world. With 94000 consultants and professionals across the globe CGI delivers an end-to-end portfolio of capabilities from strategic IT and business consulting t...

Position Description:Company Profile:Founded in 1976 CGI is among the largest independent IT and business consulting services firms in the world. With 94000 consultants and professionals across the globe CGI delivers an end-to-end portfolio of capabilities from strategic IT and business consulting t...

DescriptionFord Motor Company is looking for a Senior IBM Sterling OMS Developer to join our Order Management engineering organization in Chennai. This role is suited for an experienced engineer who enjoys working in complex enterprise ecosystems and who consistently demonstrates engineering excelle...

Job Description:Key ResponsibilitiesLeadership & OperationsLead mentor and develop a global team of Service Desk Analysts (Tier 1/Tier 1.5) including regional Team Leads where applicable.Own workforce management: shift rosters followthesun coverage on-call rotations capacity planning and escalation...

We are seeking a skilled NICE CXOne Engineer with strong experience in Studio scripting IVR development routing design and API integrations. The ideal candidate will have hands-on expertise in NICE InContact CXOne solutions and cloud-based environments. This role requires collaboration with architec...