وظيفة في Telephony في القاهرة

Our client believes that innovative ideas create lasting partnerships by delivering exceptional service, whilst having some fun along the way! They pride themselves on offering a unique service in web development, social media marketing, videos, telemarketing, email marketing and grap المزيد...

This role is a telephony role and as a confident communicator on both in and outbound telephone calls, the role holder will need to use their skills to help customers who may be experiencing financial difficulties. The role holder will need to be a good listener with a strong unders المزيد...

Ø validate and classify the change request according to its complexity defined in the Change catalogue Ø Register changes as needed to handle requests for change or receives change requests from other change initiators Ø Determine the risk and impact for requested المزيد...

Job Description Install and maintain computer networks and related computing environments including systems software, applications software, hardware, and configurations. Replacing faulty network hardware components when required. Monitoring network performance to determine if المزيد...

تصميم وتطوير أنظمة الاتصالات والتيار المنخفض لمختلف المشاريع، مثل أنظمة السلامة والأمن الإلكترونية ESS مثل التحكم في الوصول ACS، وإدارة المفاتيح KMS، وإدارة مواقف السيارات PMS، والبوابات العازلة، والمراقبة، وكاميرات المراقبة، المرور الذكي ITS، وكشف التسلل وكشف الحرائق والإنذار FADS، و المزيد...

تحليل اتجاهات السوق المحلية ونشاط المنافسين لتحديد العملاء المحتملين الجدد تطوير حسابات العملاء والسفر داخل المنطقة المحلية لدفع الأعمال إلى الفندق/المجموعة المحددة وزيادة حصة السوق/العملاء في جميع مصادر الإيرادات التفاوض على أسعار / حزم الغرف مع العملاء من الشركات تطوير وتنفيذ قنوات المزيد...

Responsibilities: Overseeing the incident management process and team members involved in resolving the incident. Responding to a reported service incident, identifying the cause, and initiating the incident management process. Prioritizing incidents according to their urgency an المزيد...

Responsibilities: Provide second and third line technical support Take ownership of assigned calls from the initial allocation of the task through to resolution Troubleshoot basic network issues such as LAN, Wi-Fi and network cable issues Proactively escalate issues as appropria المزيد...

Responsibilities: Ensure outstanding customer experience. Own incidents/changes according to shift rules. Own incident through its life ensuring service restoration & customer's business continuity. Resolve incidents within the set (SLA/SLO) & our KPIs. Perform in-de المزيد...

Responsibilities: Work as part of a team in designing, implementing, and supporting current and future systems.Perform technical tasks related to the installation and maintenance of server/desktop hardware and software. Configuration management of Windows and Linux systems using aut المزيد...

Responsibilities: Troubleshoot, identify and resolve IPT (Cisco) and backbone voice Incidents. Troubleshoot, identify and resolve call center and access number faults. Troubleshoot value added services (Voice Mail, Attendant console , etc...) Document all troubleshooting and prov المزيد...

Responsibilities: Troubleshoot, identify and resolve IPT (Cisco) and backbone voice Incidents. Troubleshoot, identify and resolve call center and access number faults. Troubleshoot value added services (Voice Mail, Attendant console , etc...) Document all troubleshooting and prov المزيد...

Responsible for installing, supporting, and managing the voice infrastructure components. Troubleshoot voice problems and ensure availability & performance standardsRole and Responsibilities: Responsible for providing critical support to internal customers. Manage and configur المزيد...

Responsible for installing, supporting, and managing the voice infrastructure components. Troubleshoot voice problems and ensure availability & performance standardsRole and Responsibilities: Responsible for providing critical support to internal customers. Manage and configur المزيد...

Job Responsibilities Perform onsite analysis, diagnosis, and resolution of complex workstation problems for end users, and recommend and implement corrective solutions, including offsite repair for remote users as needed. Install, configure, test, maintain, monitor, and troublesho المزيد...

Job Description Job Description Role and Responsibilities Responsible for providing critical support to internal customers. Manage and configure different unified communication and contact center platforms. Perform troubleshooting for all voice services on different technolog المزيد...

Job Description Install and configure hardware and software. Troubleshoot and resolve issues with software or hardware Responsibility of the Cisco Call Manager troubleshoot, monitor and optimize IP telephony. Responsibility for firewall policies and troubleshooting (SOPHOS prefe المزيد...