وظائف في Special Requests في القاهرة

 Making sure all guest feedbacks are updated in the VIP Tracking sheet and Guest Feedback.Coordinates all VIP stay preparation.Manages All-Star production.Interacts with all guests during check-in out and during stay to improve GSS scores.Assists in identifying training needs develops formal trainin...

DescriptionJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service if applicable. Supervises daily restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually impr...

Job Description SummaryThe Africa Indirect Service Delivery Specialist will oversee and optimize service operations within the indirect service channel ensuring seamless spare parts validation order fulfillment billing and customer support. This role is critical in strengthening Africa Channel Partn...

DescriptionPOSITION SUMMARYCommunicate service needs to chefs and stewards throughout functions. Total charges for group functions and prepare and present checks to group contacts for payment. Ensure banquet rooms restaurants and coffee breaks are ready for service. Ensure proper centerpieces are di...

DescriptionPOSITION SUMMARYRespond to guest requests for special arrangements or services (e.g. transportation reservations dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gathe...

DescriptionJOB SUMMARYResponsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all gues...

DescriptionPOSITION SUMMARYEnter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g. small print). Transmit information or documents using a computer mail or facsimile machine. Exchange information with...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

DescriptionPOSITION SUMMARYOversee accuracy of room blocks reservations and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests changes and cancellations received by phone fax or mail. Iden...

We are seeking an enthusiastic and customerfocused Guest Experience Agent to join our team in Cairo Egypt. As a Guest Experience Agent you will be the face of our hotel ensuring that every guest receives exceptional service from checkin to checkout.Welcome guests upon arrival provide information abo...

DescriptionPOSITION SUMMARYRespond to guest requests for special arrangements or services (e.g. transportation reservations dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gathe...

DescriptionJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service if applicable. Supervises daily restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually impr...

Job DescriptionPosition SummaryThe Account Manager will be responsible for managing and nurturing relationships with dental professionals and clinics ensuring seamless service delivery and a positive customer experience. This role requires proactive communication case management and coordination wit...

DescriptionPOSITION SUMMARYTake room service orders over the phone. Answer questions on menu selections and check with kitchen staff. Answer guest questions or concerns regarding the origin vintage and style of various wines. Place and log call back for room service order. Notify guests and manageme...

The Director of Operations is responsible for oversight of all operational aspects of the Hotel including the Restaurant Bar Spa Housekeeping.  Additionally InRoom Dining Pool and Private Dining will report directly to you.  In the absence of the General Manager the Director of Operations shall over...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

Main Duties.Manage and supervise all front office operations including reception concierge and guest servicesLead train and motivate front office staff to maintain high standards of customer serviceDevelop and implement strategies to enhance guest satisfaction and loyaltyOversee guest checkins check...

DescriptionPOSITION SUMMARYCommunicate service needs to chefs and stewards throughout functions. Total charges for group functions and prepare and present checks to group contacts for payment. Ensure banquet rooms restaurants and coffee breaks are ready for service. Ensure proper centerpieces are di...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...