وظيفة في جودة الخدمة في القاهرة

.To develop and maintain optimum level of service quality with external and internal customer by ensuring complaints resolution in reasonable TAT as per SLAs .To be the contact point for all internal staff with the core responsibility of resolving customer complaints, which are lo المزيد...

To monitor calls and evaluate performance of PBAs with regards to the quality of their service according to mashreq quality procedures & parameters To assess in setting call quality standards and call quality parameters and PBA scoring sheet. To evaluate overall “ servic المزيد...

يتم تكليف منسق الخدمة بإدارة التكاليف وتوليد الإيرادات للحفاظ على ربحية المكتب المحلي وإدارة رضا العملاء فيما يتعلق بجودة الخدمة ووقت الاستجابة. ولأداء هذه المهمة بنجاح، يجب أن يكون الفرد قادرا على أداء كل وظيفة أساسية بشكل مرض. المتطلبات المذكورة أدناه تمثل المعرفة والمهارات والقدرات المزيد...

.To develop and maintain optimum level of service quality with external and internal customer by ensuring complaints resolution in reasonable TAT as per SLAs .To be the contact point for all internal staff with the core responsibility of resolving customer complaints, which are lo المزيد...

Job Description Monitor remote/side by side calls. Monitor unusual occurrences, report follow-up procedures, and report daily, monthly, and year-to-date comparisons. Analyze customer complaints and bad ratings and set an action plan. Analyze quality scores and share the insights المزيد...

تطوير وتقديم تطبيقات و/أو وحدات برمجية، والتكامل مع الأنظمة الأخرى الجاري تشغيلها. تطوير وإدارة لوحات معلومات ذكاء الأعمال (على سبيل المثال: QlikView Desktop and Server). دراسة تدفق الأنظمة واستخدام البيانات وعمليات العمل التي تتبع دورة حياة تطوير البرمجيات. تصميم وتنفيذ حلول وبنيات ج المزيد...

- Perform, follow up and maintain target based on transaction quality monitoring and ensure accuracy and effectiveness - Review, highlight and report process levels gaps and areas of opportunities - Validate, track and ensure accurate and detailed feedback is uploaded for every moni المزيد...

سيكون المنصب مسؤولاً عن التشغيل واستكشاف الأخطاء وإصلاحها والصيانة الوقائية والتدقيق والخدمة في الموقع لمعدات Alfa Laval في موقع العميل مثل: الدوارق والفواصل عالية السرعة المستخدمة في تطبيقات الطاقة والبحرية والغذاء ومياه الصرف الصحي. الخدمة في الموقع ومراجعة الأداء للمبادلات الحراري المزيد...

Perform, follow up and maintain target based on transaction quality monitoring and ensure accuracy and effectiveness - Review, highlight and report process levels gaps and areas of opportunities - Validate, track and ensure accurate and detailed feedback is uploaded for every monitor المزيد...

إدارة مختبر الجودة والأحياء الدقيقة بطريقة يتم من خلالها تقديم الخدمة المثلى للعملاء الداخليين فيما يتعلق بضوابط الجودة ويتم الوصول إلى الجودة المثلى من خلال تطبيق المواصفات الداخلية. إدارة تنفيذ معايير ISO وأنظمة وإجراءات الجودة في جميع أنحاء عمليات المصنع والتوثيق ومعايرة معدات المخ المزيد...

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Responsibilities: Understanding customer expectations of and needs from a product. Developing quality control processes. Designing product specifications. Ensuring products are designed with adherence to legal and safety standards. Supervising staff and monitoring production st المزيد...

Responsibilities: Gaining an understanding of the client's needs and requirements and communicating them and the quality standards to the production teams. Devising ways to improve the manufacturing process to ensure higher-quality goods. Devising, improving, and reviewing ne المزيد...

Responsibilty: Reviewing our manufacturing specifications to identify materials needed for production. Researching, sourcing, and assessing the best vendors to supply the necessary materials. Visiting vendor facilities and observing the manufacturing environment to review and ass المزيد...

Developing quality control processes. Designing product specifications. Ensuring products are designed with adherence to legal and safety standards. Supervising staff and monitoring production standards. Examining the quality of raw materials that are used in production. Monito المزيد...

Responsibilities: Reviewing our manufacturing specifications to identify materials needed for production. Researching, sourcing, and assessing the best vendors to supply the necessary materials. Visiting vendor facilities and observing the manufacturing environment to review and المزيد...

Skills: PowerBuilder, Oracle PL/SQL, Visual C++, Basics of EDI and EDI data sets/mappingBasics of Warehousing concepts, Manufacturing domainExperience in Migration and toolset upgrade projects is critical, 8-10 years of experienceKnowledge on Manufacturing Process is an a المزيد...

Responsiblity: Understanding customer expectations of and needs from a product. Developing quality control processes. Designing product specifications. Ensuring products are designed with adherence to legal and safety standards. Supervising staff and monitoring production stand المزيد...

Responsibilities: Understanding customer expectations of and needs from a product. Developing quality control processes. Designing product specifications. Ensuring products are designed with adherence to legal and safety standards. Supervising staff and monitoring production s المزيد...

Responsibilities: Reviewing our manufacturing specifications to identify materials needed for production. Researching, sourcing, and assessing the best vendors to supply the necessary materials. Visiting vendor facilities and observing the manufacturing environment to review and المزيد...