وظائف في قائد فريق دعم العمليات في القاهرة

Key Responsibilities: Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proac...

Job Overview We are seeking an experienced and results-driven Call Center Service Delivery Team Leader to join our dynamic operations this role you will be responsible for managing end-to-end service delivery for a large-scale client account of 150 employees ensuring operational excellence service q...

Permanent Position: IT Team Leader Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions and services to help businesses improve their customer interactions and overall experience. Our team is dedicated to delivering except...

JOB DESCRIPTION:About Abbott: Abbott is a global healthcare company devoted to improving life through the development of products and technologies that span the breadth of healthcare. With a portfolio of leading science-based offerings in diagnostics medical devices nutritionals and branded generic...

Job Description:1. Shift Leadership & Daily Operations ManagementLead daily FMOS PPM and Datalyzer routines (shift handover performance reviews process confirmation tours) to measure and manage KPIs for safety quality/food safety cost service and ATLAS-related metrics.Own and execute all shift routi...

Prepares periodic reports regarding the function activities and achievementsParticipate in periodic meetings with the direct manager to ensure that priorities are clear and the workflow is running smoothly as per agreed plans at the beginning of each year.Performing other duties related to the job.P...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

Lead and manage a team of Nintex K2 developers providing guidance mentoring and performance management.Oversee the design development and deployment of K2 solutions to meet business requirements.Collaborate with stakeholders to gather requirements design workflows and ensure successful implementatio...

At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day 80000 colleagues lead the wa...

Job Summary :The Talent Acquisition Team Leader is responsible for leading and managing the Talent Acquisition team while overseeing the end-to-end recruitment process for both Technical and Non-Technical roles across the organization. This role ensures timely and effective fulfillment of hiring req...

Job Title: Call Center Team Leader (Banking) Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions to help businesses improve their customer interactions and overall satisfaction. Our team of experts is dedicated to deliver...

Taskeen is seeking a seasoned and dynamic Sales Manager & Team Leader to lead our property sales organization. Drawing on your extensive experience and sharp business acumen you will set the strategic sales direction mentor a high performing team and ensure we consistently surpass ambitious revenue...

Key Responsibilities: Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proac...

Permanent Position: Operations Team Leader Company Overview: RayaCX is a leading customer experience management company based in Alexandria Egypt. We provide innovative solutions and services to help our clients deliver exceptional customer experiences and drive business growth. Job Overview: As an...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

The American Association for Continuous Education an international organization specializing in providing Continuous Medical Education for healthcare professionals is currently hiring for its Dubai branch (Poly Clinic ).Position: " Clinic Sales Team Leader/ Supervisor "RequirementsRequirements:* Bac...

As a Civil Technical Office Team Leader your primary responsibility is to ensure the efficient and effective execution of technical office activities in accordance with project contracts baselines and requirements. You will be a key figure in the coordination communication and performance management...

* Lead and mentor a team of sales professionals to achieve and exceed sales targets in freight forwarding services (ocean air road customs brokerage etc.).* Drive new business development through proactive outreach networking and leveraging an existing client base.Requirements* Minimum of 5 years of...

Jadeer is hiring a Customer Care Team Leader (Voice Non Voice) on behalf of one of our clients based in Egypt New Cairo. Our client is a leading fintech company operating in the digital payments and consumer finance sector across the Middle East. Through strategic partnerships with major retail and...

Lead and supervise the customer support team and monitor performance KPIs.Coordinate and support TOFAS online assessment rounds at schools.Oversee social media moderation and handle public inquiries.Manage email and WhatsApp channel communications and ensure timely responses.Develop the communicatio...