Restaurant Manager (Multiple Outlets)

Restaurant Manager

Situated on the shores of Loch Lomond Scotlands breathtaking jewel Cameron House is a magnificent 5-star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands this 17th-century baronial estate is rich in character and history. Cameron House offers an award-winning Spa with a rooftop infinity pool an 18-hole championship golf course an extensive selection of resort activities and a choice of five restaurants and bars to cater to every taste.

Our 208 bedrooms are an exquisite blend of traditional and contemporary or guests can opt for a home from home in one of our 115 self-catering lodges or luxurious Mansion House suites.

The iconic lochside setting is a timeless celebration of grandeur and natural beauty. Spanning 400 acres of picturesque Scottish countryside with adventure on the doorstep. Loch Lomond with its impressive backdrop is the perfect location for a variety of water and land activities including speedboat tours paddleboarding canoeing kayaking 4X4 off-road driving falconry and more.

Food and Beverage at Cameron House include La Vista Clubhouse Cameron Grill Lobby Bar Great Scots Bar The Tavern Room Service and Meeting and Event facilties. Reporting to the Director of Food and Beverage the scope of the role of the Restaurant Manager is to co-ordinate support and assist the Food and Beverage leadership teams in the delivery of exceptional food and beverage service.

Key things you will be doing:

Hosting your day-to-day operation present and accessible to guests and your team
Food and Beverage Duty Management co-ordinating the day to day operational needs of the various outlets
Senior coverage of operational shifts in the event of annual leave absence or turnover
Liaison with Guest Experience teams to support VIP F&B arrangements
Liaison with Training and Development Manager and F&B and Departmental Trainer
Daily auditing of F&B Standards including the presentation and cleanliness of all areas
Manage and supervise consistent delivery of exceptional guest service standards
Ensuring first class knowledge of all resort facilities enhancing the guests experience through recommendations and direction around facilities and activites.
Supporting effective communication through daily shift briefings handovers monthly meetings and the use of our systems
Handling resolve and operational follow up of feedback
Attendance at Weekly operational/business sheet meetings and pre event meetings
Arranging resources in line with operational demand and budgets
Supporting with rotas and work plans ensuring F&B teams are correctly assigned
Recruitment induction and ongoing training and progression of F&B teams
Providing feedback and managing performance through probationary reviews 1:1s and appraisals.
Meeting all legal requirements to keep guests and employees safe and the business compliant with statutory obligations.

We recruit people with widely varying personalities from different walks of life and backgrounds. While we dont have a typical employee there are some specific qualities or traits we look for.

People who want to achieve great things your interest in us suggests you have the ambition drive and determination to meet challenges head on.
People who are naturally friendly who genuinely care about our guests and the service they receive.
People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
People who show the same level of care for their team as our guests Its about supporting our colleagues to be the best they can be and to do the best job they can.
People who will respect and protect the magical place we work in its up to all of us to look after our environment and never take it for granted.

Experience of working in Operations in a 4/5* hotel environment
Current/recent management experience within multi-outlet enviroment/a large restaurant environment (100 covers) at 2 rosette level or equivalent
Strong culinary knowledge and experience of delivering fine dining/ formal gueridon service and advantage
Experience managing larger teams/ junior managers
Must have excellent interpersonal skills and a passion for people and service.
WSET Level 2 Personal Licence Holder Food Hygiene and Trainer qualifications desirable
Strong IT and organisational skills
Excellent communication and interpersonal skills
Due to the patterns of work and layout and location of the resort a UK Driving Licence is essential.

Heres what to expect when you work as part of our team:
Free meals when on duty in our team cafes
Pension scheme and Wagestream financial services
Long service awards involving recognition with high street shopping vouchers and overnight stays
Enhanced holidays with long service
Free Leisure Club Membership with friends and family discounts
Employee care service offering lifestyle and wellbeing support and counselling via a confidential helpline
On-site discounts on Cameron House and Cameron Lodges accommodation 50% off food and beverages golf membership spa treatments Celtic Warrior cruises outdoor activities cinema tickets and retail products
Lifeworks App lots of discounts on everyday purchases with brand that you love
Supplier and local business discounts eg Sealy Mattresses and selected Lomond Shores retailers
Free parking
At Cameron House we can offer fully funded work-based training and development. Everything from apprenticeships structured work experience in other businesses and supported scholarships through to graduate programmes specialist craft training and formal qualifications up to HND and Degree level.

We are only 40 minutes drive from the centre of Glasgow so if the outdoors is your thing theres also the wider Loch Lomond and Trossachs National Park on your doorstep just waiting to be explored in your free time.