Program Manager DSP EG AMET DSP Strategy Pricing and Capacity Management Team

Embark on an exhilarating journey as the Program Manager for Delivery Service Partner (DSP) where youll be the driving force behind transformative change and operational excellence.
In this pivotal role youll harness your strategic prowess to revolutionize processes identify bottlenecks and catapult efficiency to unprecedented heights.

Your unique ability to create seamless rollouts of organizationwide initiatives will be the cornerstone of your success as you orchestrate crossfunctional collaborations that span the entire operational spectrum.

With your exceptional talent for building consensus and creating buyin from both upstream and downstream partners youll spearhead gamechanging programs that resonate throughout the organization.

Your keen analytical mind will be put to the test as you establish and monitor cuttingedge KPIs showcasing operational excellence implement robust data quality reporting mechanisms and drive datadriven decisionmaking to ensure effective reporting and identification of challenges in delivering capacity.

Youll have exposure to senior leadership showcasing your ability to manage highstakes operational improvement projects from inception to .

Your strategic insights and collaborative spirit will be instrumental in optimizing endtoend highvolume planning processes for the DSP program ensuring the timely delivery of critical milestones that impact thousands of DSPs. Highvolume events are major surge periods that require managing dependencies across multiple teams.

You will partner closely with leaders from multiple teams in order to become a central figure that can lead in organizing highvolume rollout elements while having the broad scope to recognize risks that individual teams may not see.

Your unwavering commitment to excellence and your ability to inspire and guide crossfunctional teams will be the catalyst for unprecedented success solidifying your position as a key architect of our DSP programs continued growth and innovation.

Bachelors degree
Speak write and read fluently in English
3 years of program or project management experience
3 years of working cross functionally with tech and nontech teams experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements

3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
MBA

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.