Operations Manager F&B Background

Key Responsibilities
Overall Hotel Operations

Lead and oversee daily operations across all hotel departments to ensure efficiency consistency and service excellence.

Ensure alignment of all operational activities with brand standards values and guest experience expectations.

Act as the primary operational point of contact in the absence of the General Manager.

Drive collaboration and communication between departments to deliver seamless guest journeys.

Food & Beverage Operations

Oversee all Food & Beverage outlets including restaurants bars in-room dining events and experiential dining concepts.

Partner closely with Culinary leadership to ensure menu execution quality creativity and cost control.

Monitor F&B performance service standards and guest satisfaction while driving revenue opportunities.

Rooms Front Office & Guest Experience

Oversee Front Office Housekeeping and Guest Experience teams to ensure smooth arrivals stays and departures.

Ensure room readiness cleanliness and maintenance meet brand and quality standards.

Champion personalized service and experiential hospitality throughout the guest journey.

Engineering Maintenance & Security

Oversee Engineering and Maintenance operations to ensure facilities assets and infrastructure are maintained to the highest standards.

Ensure preventative maintenance programs are in place and adhered to.

Oversee Security operations to ensure guest and team member safety emergency preparedness and compliance with local regulations.

Financial & Commercial Performance

Support the General Manager in managing departmental budgets forecasts and P&L performance.

Monitor labor costs operating expenses and productivity across departments.

Identify opportunities to improve operational efficiency revenue generation and cost optimization.

Team Leadership & People Development

Ensure appropriate staffing levels scheduling and workforce planning.

Foster a positive inclusive and performance-driven culture aligned with Our Habitas values.

Support recruitment onboarding training and development initiatives.

Health Safety & Compliance

Ensure full compliance with local laws health and safety regulations food safety standards and brand policies.

Maintain high standards of cleanliness hygiene sustainability and environmental responsibility.

Conduct regular inspections audits and risk assessments.

Brand Culture & Sustainability

Embed sustainability wellness and community engagement into daily operations.

Collaborate with Experience Marketing and Community teams on activations events and storytelling initiatives.

Key Skills & Competencies

Strong multi-departmental hotel operations leadership.

Proven ability to manage diverse teams and complex operations.

Solid financial and commercial acumen.

Guest-centric mindset with high emotional intelligence.

Strong organizational communication and problem-solving skills.

Ability to thrive in a dynamic experiential and remote destination environment.

Qualifications :

Minimum 710 years of progressive hotel operations experience preferably in luxury lifestyle or resort hospitality.

Previous experience as an Operations Manager Hotel Manager or similar senior leadership role.

Strong background in Food & Beverage combined with rooms and hotel operations exposure.

Fluent in English

Remote Work :

No

Employment Type :

Full-time