Desktop Support Engineer L1 EG
ملخص الوظيفة
- Client in 190 countries
- 6000 Engineers
- 200 Enterprise Clients
- Install and maintain desktop hardware/software (Windows Office 365)
- Troubleshoot issues via helpdesk ticketing systems
- Manage user accounts in Active Directory
- Support mobile devices (iOS/Android)
- Ensure security with anti-virus and encryption tools
- Fluent in English and Arabic with valid working permit in Egypt or Egptian ctizienship preferred
- CompTIA A or MCP certification preferred
- Experience with Windows Active Directory and hardware troubleshooting
- Strong problem-solving and customer service skills
- At leats 1 to 2 years of professional IT troubleshooting work expeirence
المجال
خدمات تقنية المعلومات واستشارات تكنولوجيا المعلومات
المهارات المطلوبة
- Mac Os
- الدليل النشط
- دعم سطح المكتب
- Computer Networking
- Mobile Devices
- Windows
- Remote Access Software
- SCCM
- الدعم الفني
- Operating Systems
- العلاج
- استكشاف الأخطاء وإصلاحها
عن الشركة
Our History Founded in Belgium in 2001 as an IT services company, Excis expanded across Europe and established it’s HQ in the UK. The delivery of 24/7 support was followed by the provision of end-to-end solutions, including IT and audiovisual design, installation and servicing. Exci ... اعرض المزيد