Collection Specialist

• Credit Management

  • Execute credit review processes and maintain accurate credit reporting.

  • Monitor report and escalate customers breaching credit terms.

• Collections & Receivables

  • Perform collection calls and prioritize outstanding accounts.

  • Ensure timely collection of all invoice types across assigned clients/clusters/business units.

  • Manage and maintain customer accounts ensuring accurate data updates.

• Customer Interaction & Dispute Resolution

  • Handle customer queries requests and disputes promptly.

  • Execute outbound calls and other communication to customers for payment follow-up.

• Reporting & Analysis

  • Prepare and review credit and collection reports for management.

  • Analyze customer payment trends and recommend improvements.

• Education & Experience

  • Bachelors degree in finance Accounting or related field.

  • Transferable experience in Accounts Receivable or Collections (internship or full-time). The ideal candidate will be embarking on a new career.

• Skills & Competencies

  • Strong analytical and problem-solving skills.

  • Excellent communication and interpersonal skills.

  • Good command of English and Arabic.

  • Commercial acumen and ability to negotiate effectively.

  • Knowledge of logistics industry is a plus.

• Technical Knowledge

  • Familiarity with credit and collections processes.

  • Proficiency in MS Office and ERP systems.

What we offer:

An exciting role which is part of a dynamic and international organization with the opportunity to continuously apply and develop your competencies. Youll be rewarded a competitive salary with excellent benefits as well as having the opportunity to grow with the business. Besides as one of the cornerstones of our values we strive to deliver the right environment for our people while fostering a culture of fairness mutual respect responsibility and care for our business and our customers.

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