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2. DUTIES AND RESPONSIBILITIES.2.1 Closely deal with all requests problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems focusing on guest satisfaction.2.2 Listen attentively to guests to get an effective customeroriented perspective and handle complaints properly....

DescriptionPOSITION SUMMARYCheck figures postings and documents for accuracy. Record store access and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize secure and maintain all files and...

Guest Relations AgentThe Guest Relations Agent is responsible for delivering outstanding guest service experiences from check-in to check-out. This role acts as the primary point of contact for guests ensuring their comfort resolving any issues promptly and providing personalized services that refle...

Control the food and beverage operations and ensure that the operations are conducted in the best manner according to the principles determined by Rixos Hotels Egypt management.Monitor the food and beverage operations in line with the procedures determined by the hotel management set targets and com...

 Senior manager in the Food and Beverage Department responsible for all operations related to food and beverages.Control the food and beverage operations according to the principles determined by Rixos Hotels Egypt management.Monitor the food and beverage operations in line with the procedures deter...

Control the food and beverage operations and ensure that the operations are conducted in the best manner according to the principles determined by Rixos Hotels Egypt management.Monitor the food and beverage operations in line with the procedures determined by the hotel management set targets and com...

 Senior manager in the Food and Beverage Department responsible for all operations related to food and beverages.Control the food and beverage operations according to the principles determined by Rixos Hotels Egypt management.Monitor the food and beverage operations in line with the procedures deter...

Develop and implement regional guest relations and CRM strategies across all hotels in Rixos & All Inclusive Collection in EgyptEnsure delivery of exceptional guest experience at every stage of the guest journeyOversee VIP guest handling personalized services and special guest requestsManage and imp...

Develop and implement regional guest relations and CRM strategies across all hotels in Rixos & All Inclusive Collection in EgyptEnsure delivery of exceptional guest experience at every stage of the guest journeyOversee VIP guest handling personalized services and special guest requestsManage and imp...

SummaryReporting to the Director of Operations the role holder will contribute to the performance of their area by assisting in directing ensuring the hotel meets its financial and guest satisfaction objectives.ResponsibilitiesCoordinates and ensures all guest arrivals and departures to achieve a re...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. Th...

SummaryReporting to the Guest Relations Manager the role holder will contribute to the performance of their area by assisting in directing and ensuring the hotel meets its financial and guest satisfaction objectives.ResponsibilitiesCoordinates and ensures all guest arrivals and departures to achieve...

KEY ROLES & RESPONSIBILITIES Oversee all aspects of Guest Relations to maximise guest satisfaction ensuring personal recognition and prompt cordial attention from arrival through departureManage VIP services including personal greetings special recognition and tailored amenities for members and repe...

Closely deal with all requests problems and needs of guests staying at the hotel and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customeroriented perspective and handle complaints properly.Handle guest complaints and find solutions repor...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. Th...

In this role you are a key ambassador for the hotel and the brand and will work to create one of the most powerful first impressions for our guests. You will have a friendly and outgoing personality and a genuine interest in meeting and taking care of guests from all over the world. You will be an i...

Ensure the accuracy of daily management reports by inspecting all backup for proper documentation.Ensure that all charges of the day have been properly posted to the appropriate guest folio or master account.Ensure that all food and beverage outlets have been balanced and zeroed out.Ensure that all...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

Key Responsibilities:Represent the Sofitel brand in the hotel lobby providing a warm consistent and genuine welcome to all guests and visitors.Act as a storyteller sharing unique elements of the Sofitel experience and offering cultural and historical insights about the destination.Maintain smooth da...

    Guest Welcome: Greet guests warmly upon arrival ensuring a positive first impression that aligns with Swissôtels luxury standards.    Personalized Assistance: Provide personalized services by addressing guest inquiries coordinating special requests and anticipating their needs.    Information Pr...