وظائف سفير علاقات الضيوف في مصر

In this role you are a key ambassador for the hotel and the brand and will work to create one of the most powerful first impressions for our guests. You will have a friendly and outgoing personality and a genuine interest in meeting and taking care of guests from all over the world. You will be an i...

We are seeking a professional and empathetic Assistant Guest Relations Manager to join our hospitality team in Marsa Alam this role you will serve as a key point of contact for our guests providing exceptional support and ensuring memorable experiences. As a bilingual professional fluent in German a...

We are seeking a professional and empathetic Assistant Guest Relations Manager to join our hospitality team in Marsa Alam this role you will serve as a key point of contact for our guests providing exceptional support and ensuring memorable experiences. As a bilingual professional fluent in German a...

An F&D Guest Relations Team Member engages with our Guests throughout the entire F&D experience. The F&D Guest Relations Team is always prepared to respond to Guest requests during their meals plays a crucial role in ensuring guests have an exceptional dining experience. Here are some key responsibi...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

Greet guests warmly in F&B outlets and ensure they are comfortably seated.Handle guest inquiries reservations and special requests (e.g. dietary needs celebrations).Follow up with guests during and after dining to ensure satisfaction.Resolve guest complaints quickly and professionally coordinating w...

What are we looking forF&D Guest Relations Team Members serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience in customer servi...

Ensure the accuracy of daily management reports by inspecting all backup for proper documentation.Ensure that all charges of the day have been properly posted to the appropriate guest folio or master account.Ensure that all food and beverage outlets have been balanced and zeroed out.Ensure that all...

- Maintain a strong floor presence across Food & Beverage Restaurants and proactively engage with guests.- Welcome and interact with guests in a warm professional and personalized manner.- Recognize and follow up on VIP repeat and special-occasion guests.- Proactively identify guest needs and addres...

DescriptionPOSITION SUMMARYCheck figures postings and documents for accuracy. Record store access and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize secure and maintain all files and...

DescriptionPOSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Repla...

EOE/AA/Disabled/VeteransWhat are we looking forAn Assistant Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow: Previou...

To have a full working knowledge and capability to perform all duties and tasks in the assigned Place of Work to the standard set.To ensure that all VIP and Loyalty Program guest are being met upon arrival and offered the best service standards within the ACCOR standardsTo provide courteous professi...

DescriptionPOSITION SUMMARYGreet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities services and hours of operation and local areas of interest and activities. Identify and explain room features to guests (e.g. use of...

The Guest Relation Supervisor is responsible for ensuring exceptional guest experiences at Novotel Cairo Airport. This role involves leading the guest relations team addressing guest inquiries and concerns and maintaining high service standards throughout the hotel.Key Responsibilities:Team Leaders...

We are seeking a highly organized and customer-focused Reservation Manager to join our this crucial role you will oversee all aspects of our hotels reservation process ensuring seamless guest experiences from initial inquiry to arrival. As a key member of our management team you will be responsible...

We are seeking a dynamic and experienced Reservation Manager to join our team in Jeddah Saudi Arabia. As a key member of our hospitality management team you will be responsible for overseeing all reservation activities maximizing revenue and ensuring high occupancy rates while delivering exceptional...

Greet guests upon their arrival and provide them with information about the hotel and the surrounding areaManage and handle guest check-ins and check-outsResolve any guest complaints or issues in a professional and timely mannerCoordinate with other departments such as housekeeping food and beverage...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

Act as a bridge between guests and operational departments focusing on guest satisfaction and maximising the quality of services.2.2 Create a communication bridge between guests and operational departments.2.3 Shed light for all operational departments through the eyes of guests and deal closely wit...