وظائف سفير علاقات الضيوف في مصر

Ensuring high quality cleaning service at public areas of hotelServicing guest bedrooms by order of floor/section to the required standardRestocking/replacing items in rooms and bathrooms for guest use that have run out of stock or need replacementMaking bed professionally following standard procedu...

DescriptionPOSITION SUMMARYSupply guests with directions and information regarding property amenities services and hours of operation and local areas of interest and activities. Contact appropriate individual or department (e.g. Bellperson Front Desk Housekeeping Engineering Security/Loss Prevention...

What are we looking forGuest Relations Officer serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:An ability to listen and respond to demanding...

A Guest Relations Officer directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.What will I be doingAs Guest Relations Officer you will directly address the needs of VIP Guests and infor...

DescriptionJOB SUMMARYPosition responsible for all the food and beverage operations which includes all culinary restaurant beverage and room service operations. Oversees guest and employee satisfaction maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and profici...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

Oversee the Guest Relations team and ensure high-quality service is delivered to all guests.Welcome VIP and repeat guests ensuring their special preferences are met.Act as the main point of contact for guest inquiries requests and complaints providing prompt and professional solutions.Build strong g...

* Responsible receive guests in any outlet and escort them to tables by standard way.* Assigned to work in bars or restaurant* Inform customers about order alternatives and encourage the sales of targeted services.* Deliver maximum service in each unit keeping in line with service rules.* Maintain a...

We are seeking an experienced and organized Reservation Manager to oversee all aspects of our booking and reservation this role you will manage reservation systems coordinate with internal departments and ensure a seamless booking experience for guests or clients. The ideal candidate has excellent...

DescriptionPOSITION SUMMARYOpen doors and assist guests/visitors entering and leaving property. Monitor and direct personal and commercial vehicle traffic on property including guest vehicles taxi cabs limousines and buses to ensure vehicles are legally parked and to maintain a smooth and efficient...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. Th...

Closely deal with all requests problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customeroriented perspective and handle complaints properly.Handle guest complaints and find soluti...

SummaryReporting to the Director of Operations the role holder will contribute to the performance of their area by assisting in directing ensuring the hotel meets its financial and guest satisfaction objectives.ResponsibilitiesCoordinates and ensures all guest arrivals and departures to achieve a re...

SummaryReporting to the Guest Relations Manager the role holder will contribute to the performance of their area by assisting in directing and ensuring the hotel meets its financial and guest satisfaction objectives.ResponsibilitiesCoordinates and ensures all guest arrivals and departures to achieve...

 A Food & Beverage Guest Relation:Serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude. Welcoming guests in a friendly and professional way. Addressing and escalating customer complaints....

To have a full working knowledge and capability to perform all duties and tasks in the assigned Place of Work to the standard set.To ensure that all VIP and Loyalty Program guest are being met upon arrival and offered the best service standards within the ACCOR standardsTo provide courteous professi...

Greet guests warmly and professionally upon arrival.Anticipate and address guest needs and preferences.Build rapport with guests and create a personalized experience.Resolve guest complaints and concerns in a timely and effective manner.Provide information about hotel amenities services and local at...

Closely deal with all requests problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customeroriented perspective and handle complaints properly.Handle guest complaints and find soluti...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. Th...

KEY ROLES & RESPONSIBILITIES Oversee all aspects of Guest Relations to maximise guest satisfaction ensuring personal recognition and prompt cordial attention from arrival through departureManage VIP services including personal greetings special recognition and tailored amenities for members and repe...