وظائف في Customer Service Assistant في القاهرة

Key Responsibilities: Lead and develop a team of agents (chat-only calls).Monitor SLAs response quality and customer satisfaction KPIs.Design and implement SOPs scripts and support documentation.Analyze customer data to improve service efficiency and satisfaction.Own shift schedules workforce plann...

The Fleet Maintenance Supervisor is responsible for ensuring the efficient safe and reliable operation of all vehicles and fleet equipment. This role oversees daily fleet maintenance activities manages the maintenance team and collaborates with operations to support continuous and uninterrupted tran...

Job summary The Fleet Operations Supervisor is responsible for overseeing daily fleet operations to ensure the efficient safe and timely movement of vehicles and drivers. This includes supervising dispatchers and team leaders managing vehicle availability ensuring compliance with company policies an...

Job summary Dispatcher is responsible for coordinating the daily movement of trucks and drivers to ensure timely cost-effective and customer-focused deliveries. This role involves assigning routes tracking fleet activity in real-time identifying irregularities in vehicle usage managing driver commun...

As a Team Lead you will be responsible for shift execution and teams supervision and engagement in your area of the Fulfillment Centre. Along with your manager and with line operators youll work closely to ensure that the assigned department is performing in line with the plan and that customer expe...

As part of our Cyber Technology Consulting leadership team you will lead and deliver SOC transformation and Threat Management programs for clients across the MENA region. You will oversee the full lifecycle of SOC design implementation and optimization guide detection and response strategy and manag...

This is a remote position.Join our dynamic marketing agency (Dot IT agency) operating across Egypt Estonia the UAE and Spain. Were looking for ambitious and self-driven freelance sales professionals to help us grow our client base and expand our global reach. 2 4 years of hands-on experience...

Translate the Chief Designers and Art Directors vision into structured design directions for the team.Oversee the development of all creative outputs ensuring design intent is consistently delivered across presentations drawings and material selections.Conduct design review sessions and provide guid...

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive g...

The Role:The Sales Executive is responsible for achieving and exceeding individual sales targets in accordance with the sales plan through effective lead sourcing client and relationships management.  The Sales Executive will provide a professional level of customer service and account insight to pr...

Sales Account Manager with below criteria and conditions on business development department (Gov sector).Title :- Sales Account managerYears of experience :- from 3-5 yearsRelevance:- Sales specially on education or Gov sector / fintech Having a Car:- is a must Summary of key responsibilities....

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document except...

RSA- Analyst Customer ServicesRSA provides trusted identity and access management for 12000 organizations around the world managing 25 million enterprise identities and providing secure convenient access to millions of users. RSA specializes in empowering security-first organizations in financial se...

Customer Support Manager Opportunity Lead Inspire and Elevate Customer Experience An exciting opportunity has opened for an experienced Customer Support Manager to guide a high-performing support team within a dynamic e-learning company dedicated to delivering exceptional customer satisfaction....

We are hiring Customer Service Agents with GDS experience for IGT Solutions in Maadi. You will be supporting international travel clients through phone and/or email channels managing reservations and resolving travel-related issues in a professional and timely manner.Job RoleAct as the front-line re...

*Please Note* This role requires bi-lingual fluency in English German OR FrenchAbout SecurityScorecard:SecurityScorecard is the global leader in cybersecurity ratings with over 12 million companies continuously rated operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Y...

DEADLINE FOR APPLICATIONS23 November 2025-23:59-GMT02:00 Eastern European Standard Time (Cairo)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race colour nation...

Job Description:DXC Technology Egypt is looking for a highly experienced Senior Dynamics 365 Finance Functional Consultant to join our Modern Application Development Group. This group leads cutting-edge digital transformation initiatives using the latest technologies to deliver impactful solutions t...

We are seeking a motivated and detail-oriented Level 1 Technical Support Agent to join our customer support team. The successful candidate will be responsible for providing initial support for our open-banking software plugin which is utilized by multiple banking clients. This role is pivotal in ens...