وظائف في وكيل تجربة العملاء في القاهرة

Maersk is a global leader in integrated logistics and has been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility continuously setting new standards for efficiency sustainability and excellence.At Maersk we believe in the power...

Job SummaryAre you ready to be our next Customer Experience Marketing Team Lead-Africa ! IFF is a global leader in flavors fragrances food ingredients and health & biosciences we deliver sustainable innovations that elevate everyday products.Taste: Crafting unique technology-enabled flavor designs t...

Pargo launched operations in Egypt and is looking for a strong Customer Experience Agent to enthusiastically handle inbound and outbound queries related to Pargo s Click & Collect and Returns products. Youll be part of the Marketing team that ensures a seamless parcel delivery process for our clie...

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):- Customer channel management- Case Management- Customer onboarding and relationship management- Contract and dispute...

DescriptionThe Experienced Customer Experience Professional is responsible for managing and enhancing the end-to-end customer journey. This role focuses on delivering high-quality service resolving complex customer issues and working closely with internal stakeholders to improve processes customer s...

Role Overview:Mumzworld is looking for a strong hands-on Head of Customer Experience & Customer Service to lead and transform our customer function across multiple markets languages and channels.This is not a pure strategy role. We need someone who can manage daily operations diagnose customer pain...

At Maersk were on a transformative journey to simplify global trade. As a true integrator of container logistics we connect and streamline our customers supply chains through global end-to-end solutions. This is your opportunity to be part of something biggerimpacting the world economy while growing...

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):- Customer channel management- Case Management- Customer onboarding and relationship management- Contract and dispute...

Job DescriptionPosition Purpose :Our Customer excellence manager ensures that the customers of a company are satisfied. Their role is to provide superb customer support by leading and motivating the customer support team and creating customer satisfaction goals. (Delivering World Class Customer Serv...

Job Description SummaryAfrica Customer Experience Leader is responsible for the definition and execution of the customer satisfaction and experience programs across Africa. This role drives Customer Service Center Processes Customer Experience and Customer Problem/Complaint Escalation Processes and...

Ever wondered how the products you buy in your local supermarket are transported to Egypt Amazed by the speed at which your new sneakers are delivered to your home You can now become a part of one of Times Top 100 Most Influential Companies shaping the future of Transport and Logistics.No matter you...

Hiring Range:Benefits: Health Insurance Life & Accident Insurance Supplementary Pension Plan (Pracownicze Plany Kapitałowe) Company Social Benefits Fund (ZFŚS) Employee Assistance Program Global Referral Program Role Specific BenefitsLooking for a chance to work with tailor-made logistics in a globa...

Position Purpose:The Head of Quality & Customer Experience will ensure that every product case and interaction meets the highest standards of accuracy reliability and trust. This leader will define and monitor service standards oversee complaint and escalation systems and ensure the end-to-end custo...

Pargo launched operations in Egypt and is looking for a strong Customer Experience Agent to enthusiastically handle inbound and outbound queries related to Pargo s Click & Collect and Returns products. Youll be part of the Marketing team that ensures a seamless parcel delivery process for our clie...

The Role:Informa Markets Egypt is seeking a proactive and dynamic Customer Experience Coordinator to lead VIP and hosted buyer acquisition initiatives and oversee the of major events. This role spans multiple industriesincluding Food & Nutrition Pharmaceutical Agriculture and Automotiveensuring tha...

In a world of dramatic and fastpaced change the ability to retain existing customers and attract new ones is critical. As a Business Transformation professional youll provide clients with a strong analytical framework to transform their sales and drive sustainable growth. Joining one of our highperf...

Quality Analyst Call CentreLocation: CairoSalary: Competitive (to be discussed)Employment Type: FullTimeAbout the ClientOur client is a global leader in business process outsourcing (BPO) and customer experience management. With a strong presence in multiple countries they provide highquality custo...