وظائف متخصص في عمليات خدمة العملاء في مصر

About CapgeminiChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like where youll be supported and inspired bya collaborative community of colleagues around the world and where youll be able to reimagine whats possible. Join us and help the...

About CapgeminiCapgemini is a global business and technology transformation partner helping organizations to accelerate their dual transition to a digital and sustainable world while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340000 team members in...

* To identify and anticipate guests needs and ensure personalized service is provided* To assist with any plans or arrangements the guest intends to make during their stay* To ensure that all requests from guests are made possible and are followed up on* To fully understand and have knowledge of all...

DescriptionPOSITION SUMMARYOversee accuracy of room blocks reservations and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests changes and cancellations received by phone fax or mail. Iden...

Job Description:Roles & Responsibilities:Shared Services PerformanceEnsure O2C SSC KPIs are met as per the agreement with business unit related to his/her areaPerforms the O2C review procedures prior to period closingCreation of Data Visualization Tools (eg. Power BI Dashboards) with the following f...

We are seeking a highly skilled and experienced Cost Control Manager to join our team in Cairo Egypt. In this crucial role you will be responsible for overseeing all aspects of cost management ensuring project financial performance aligns with organizational goals and budgets.Develop and manage comp...

As a client service representative youll play a pivotal role in driving our client satisfaction and revenue leading into retention and revenue growth objectives. You will be providing phone-based support to customers from the comfort of your home! You will help resolve and escalate product & platfor...

DescriptionPOSITION SUMMARYPromote awareness of brand image internally and externally. Develop marketing materials and assemble information packages (e.g. brochures promotional materials maps) for promotional events property tours and conferences. Prepare or edit letters invitations monthly and quar...

DescriptionPOSITION SUMMARYProvide personalized service and attention to fulfilling all guest needs including but not limited to: delivering coffee and tea upon request preparing notes of new arrivals to prepare and communicate the important preferences to the entire hotel operation coordinating wit...

Coordinating information for creating unique Programs for individual Projects using Primavera & Excel.Prepares or reviews complex cost reports cost allocation plans and cost baselines.Prepares Weekly Progress reports comparing Actual Progress vs. Planned Progress.Able to handle all aspects of Actual...

We are seeking a visionary and analytical Commercial Director to lead our commercial this pivotal role you will unify and drive the Sales Reservations Marketing and Revenue Management departments. You will be responsible for designing the strategies that maximize occupancy and yield while shifting...

Assist the Reservations Manager in overseeing daily reservation operationsManage and respond to customer inquiries relating to bookingsMaintaining accurate records of all reservations and assisting with inquiries and bookings.Ensure accuracy and efficiency in booking processesMaximizing hotel revenu...

This is a full-time on-site role for a Nile Cruiser commercial Director  located in Giza. The Sales Director will oversee and manage the sales team develop and implement effective sales strategies and foster strong relationships with clients to drive revenue growth. Additional responsibilities inclu...

DescriptionJOB SUMMARYResponsible for completing marketing plan for property. Manages all e-commerce opportunities. Develops a good working relationship with tourism bureaus and community leaders.CANDIDATE PROFILEEducation and Experience High school diploma or GED; 2 years experience in the sales an...

We help the world run betterAt SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a pla...

This role is based in our Cairo Festival City Business Park New Cairo Cairo Egypt office.Reports to: Commercial Marketing ManagerThe RoleWe are seeking a dynamic and results-oriented Commercial Marketing Executive to join our team in the exciting world of the exhibition industry in Dubai. The ideal...

ISS International Spa is looking for a Senior Planning / Cost Control Engineer in New Cairo (Egypt).Experience required: Minimum 10 years of experience in oil & gas sectorSoftware: Primavera P6Location: New Cairo / RemoteExpected Starting date: 01/03/2026Duration: until 31/12/2026Working schedule: 8...

Manager - Cyber Security - Offensive Security SpecialistAs a Manager in Offensive Security you will lead the delivery of offensive security services oversee client engagements and manage a team of consultants. You will be responsible for ensuring high-quality delivery of penetration testing red/purp...

Providing accurate project cost monitoring forecasting and reporting to completion in line with budget.Pro-actively monitoring and managing cost variance and contract cash flow.Collaborating with client and Consultant teams to manage the delivery of project deliverables and objectives including prog...

We are looking for a results-driven Manager Client Success Management to lead strategic client relationships and drive business growth. This role is critical in ensuring client satisfaction maximizing account value and aligning cross-functional teams to deliver outstanding service and measurable re...