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About Future Group With operations spanning North & Latin America Europe Asia and the MEA region Future Group has been setting trends in the localization industry for over two decades.As we continue to expand our European market presence were looking for a passionate Business Development Executive t...

Listen to and review daily calls to ensure compliance with company standards and quality guidelines.Develop and maintain call evaluation forms and metrics (e.g. tone enthusiasm accuracy of information adherence to script).Identify strengths and areas for improvement in agents communication.Ensure co...

Why join usTo continuously provide high quality processing GPS to achieve maximum customer satisfaction within the specified Service Level Agreements (SLAs). Other responsibilities dependent on process assigned to (e.g. project implementations system maintenance infrastructure development). Receives...

This is a remote position.About Amanleek: Amanleek is an innovative insurance service provider located in New Cairo. Our mission is to simplify insurance services and make them more accessible for a wider base of individual and business customers. We leverage transparency trust and innovation...

QuickfirmX is hiring now Inbound Customer Service Agents for Naos Solutions English-speaking night shift (C1 required).Youll handle inbound calls and emails ensuring a smooth and professional support experience for international clients.Job RoleHandle inbound customer interactions (email & voice...

Boost Your Career as a Business Development Executive with Our Growing Team! Are you ready to take your career to new heights with a global leader in translation and localization services Look no further than Future Group! Since 1994 weve been at the forefront of the localization market with a world...

In this role you will be responsible for mentoring a high-performing team managing key client relationships and collaborating closely with senior leadership to tailor recruitment strategies to diverse business needs. You will play a critical role in overseeing the full talent acquisition lifecycle o...

Position Overview The candidate will be responsible for the flawless execution of the project. The Program Manager will manage day to day activities provide project guidance support monitor the project progress and ensure the completion of the milestones as per the defined timelines. The Program Man...

Why join usTo continuously provide high quality processing service related to GPS to achieve maximum customer satisfaction within the specified Service Level Agreements (SLAs). Responsible for relationship building and resolving customer queries / issues in a professional manner (where applicable)....

Boost Your Career as a Business Development Executive with Our Growing Team!Are you ready to take your career to new heights with a global leader in translation and localization services Look no further than Future Group! Since 1994 weve been at the forefront of the localization market with a worldw...

Why join usTo continuously provide high quality processing GPS to achieve maximum customer satisfaction within the specified Service Level Agreements (SLAs). Other responsibilities dependent on process assigned to (e.g. project implementations system maintenance infrastructure development). Receives...

PURPOSE OF THE JOBResponsible for supervising teams performance ensuring that clients metrics are met and the morale of the team is charged to drive the team towards success.KEY RESPONSIBILITIESTo manage the performance of the team develop and coach team members when they are carrying out their norm...

ROLE SUMMARYInspire and lead team leaders by example (role model) toward achieving self teams and organizations main goals; efficiency effectiveness and revenues through applying vigorous coaching practice and continuous improvement through process optimization. Ability to set and meet targets  Abil...

Whats On Your PlateCoordinate and collaborate with other departments for salesrelated matters (Marketing Operations and Finance department)Act as a first point of contact and respond quickly to partner vendor queries or complaints calls and emails if the Sales Representatives are not available and d...

Hiring on behalf of Konecta one of our trusted global partners An exciting opportunity to join a global leader and build your career with a high-performing team!About the RoleWe are looking for an experienced Team Leader to manage and motivate our Chat Account (B2C) team in the 5th Settlement. Y...

Call Center ManagerLocation: CairoSalary: CompetitiveEmployment Type: FullTime Night ShiftWorking Hours: US Working HoursAbout the CompanyOur client is a global leader in the BPO sector providing worldclass customer experience (CX) and service centers across multiple locations. They cater to industr...

Banking Call CenterOnsite (Inside the Bank)Job Location: inside the bank) Requirements:English Level (B1 Presentable and communicativeDuties and Responsibilities:Answering all the existing clients inquiries that related toAnswer enquires about accountsExplain the products of the banksolving problem...

Job Summary: As a Banking Call Center Representative you will be the primary point of contact for customers seeking information or assistance related to our banking products and services. You will handle inbound calls provide excellent customer service and resolve inquiries efficiently and effective...

We are looking for experienced Spanish Bilingual Call Center Agents to join a leading company in Maadi Cairo. The ideal candidates should have a strong background in customer service or sales excellent communication skills and the ability to handle customer interactions professionally.In this role y...

You will find below the job description for the Customer Service Associate role pointing out that we dont post Amazon name for legal reasons: Arabic and Bilingual Customer Service Associate job details: Rotational shifts 5 working days and 2 days off (No fixed days schedule is provided weekly or b...