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QuickfirmX is hiring Customer Service Agents for Teleperformance (TP) English-speaking accounts in New Cairo. Youll handle inbound customer calls and ensure a smooth high-quality support experience for international clients.Job RoleRespond to customer inquiries by phoneResolve issues related to...

Greeting and checking in/out guests efficiently while verifying registration information and processing paymentsManaging reservations coordinating room bookings and providing information about rooms rates amenities and local attractionsHandling guest inquiries complaints and special requests to ensu...

Pargo launched operations in Egypt and is looking for a strong Customer Experience Agent to enthusiastically handle inbound and outbound queries related to Pargo s Click & Collect and Returns products. Youll be part of the Marketing team that ensures a seamless parcel delivery process for our clie...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

Main Duties:Be knowledgeable about hotel facilities updated on activities promotions and happenings in the hotel and be able to provide accurate information to guests.Act as an ambassador of the hotel and provide assistance to a variety of requests. Expected to make what seems to be impossible and u...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

DescriptionPOSITION SUMMARYReceive unload and process deliveries and account for incoming freight based on invoice and receiving reports. Stage merchandise by department mark appropriately for placement in facility and deliver merchandise to appropriate department. Verify and track received inventor...

Perform anticipatory high level services. Work with operation departments to ensure of guests memorable encounters and ensure that VIPs and ALL members receive special recognition and service.Keep active presence in the lobby to keep smooth operations by assisting guests and Front desk  adding memor...

We are seeking a Front Office Agent - Female to join our team at Novotel Cairo El Borg Hotel. The ideal candidate will be the face of our hotel providing exceptional customer service and ensuring a smooth guest experience from check-in to check-out.Welcome and greet guests in a friendly and professi...

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore must offer an excellent service and influence the Guest decision to stay at the property. What will I be doingAs a Reservation Agent you will serve as the first line of inquiry for room reservations...

Egypt LCL Operations AgentAt Maersk we have a vision larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers supply count on our people to make it happen. Besides focusing on creating value for our customers and the business a key priority for...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

A Front Office agent assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience.What will I be doingAs Front Office agent you will assist in daily Front Office operations and work with customers and Guests t...

Job Description: RayaCX is a leading customer experience management company based in Cairo Egypt. We are currently seeking a customer service agent to join our team on a full-time basis. As a Customer Service Agent you will be responsible for providing expert advice and guidance to our clients in th...

Job Discretion SummerMaersk is aiming to beamong the best logistics companies providing a higher customersatisfaction andLoyalty and is requiring for that to have customer experience teams in CX team will ensureour vision of delivering a world class Customer Experience isAnchored in empathy proacti...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

Job DescriptionWe are seeking a dynamic and enthusiastic Telesales Travel Agent to join our team. As a Telesales Travel Agent you will be responsible for promoting and selling travel packages over the phone to potential customers. Your excellent communication skills in American English and telesales...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....