وظائف Contact Center في International

Responsibilities:Support the functionality of Genesys WFM software (forecasting scheduling and maintenance)Analyze contact center performance data and provide recommendations to balance performance and support effective decision makingForecast long term and short term contact volume and staffingMain...

Support the functionality of Genesys WFM software (forecasting scheduling and maintenance)Analyze contact center performance data and provide recommendations to balance performance and support effective decision makingForecast long term and short term contact volume and staffingMaintain data points...

Client Services (CS) provides industry-leading operational support to Visas clients around the world. With our deep knowledge and expertise we are a key internal partner to product and technology bringing the voice of the customer into the design development and successful deployment of Visa product...

Client Services (CS) provides industry-leading operational support to Visas clients around the world. With our deep knowledge and expertise we are a key internal partner to product and technology bringing the voice of the customer into the design development and successful deployment of Visa product...

Location: Athens GreeceJob type: 12 Month Contract/FTELanguage Requirements: Fluent in Greek and English (oral/written mandatory)Role OverviewWe are hiring a Senior Network Engineer (CCIE level) for one of our clients to design implement and support complex network infrastructure (LAN WAN WLAN Data...

Amelia Developer ( Voice & Chat )Location: San Antonio TX / Plano TX / Tampa FL / Colorado Springs CO / Chesapeake VA / Phoenix AZ - onsiteBill Rate: $60-65/hrKey Skills & Experience to Highlight Conversational AI Platform Experience: Direct experience with Amelia (formerly IPsoft) is primary. Voice...

Title: Programmer Analyst 6 - Salesforce Developer Location: Lansing MI (Hybrid Locals Only) Duration: 12 Months Job Description As a Salesforce Developer youll be comfortable with the development design and implement customizable solutions within Salesforce based upon CRM needs for the Michigan E...

General Purpose: Provide leadership development and oversight for customer service teams policy servicing operations access and reimbursement and global complaint management. Ensure operational excellence regulatory compliance continuous improvement and high standards of customer patient and consume...

General Summary: Responsible for leading motivating and developing teams in customer service environments ensuring operational excellence regulatory compliance data quality and positive client/patient experiences. The role encompasses supervising daily activities managing KPIs addressing complex iss...

We are looking for a Principal Genesys Cloud Professional Services Consultant to join our team and drive the delivery of innovative enterprise-grade contact center solutions.In this role you will lead the design and implementation of advanced multi-channel customer experience platforms leveraging de...

Oteemo is seeking a Lead Full Stack Engineer to support our clients telecom and contact center modernization initiative. This role will act as the onshore technical lead working in a hybrid capacity and coordinating closely with both our clients internal team and a dedicated offshore development tea...

At EY were all in to shape your future with confidence.Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.The opportunityWe currently have career opportunities for senior managers...

Enterprise Bot is the leading provider of GenAI Conversational AI and automation software headquartered in Zurich Switzerland. Our intelligent virtual assistants and automation tools help organizations improve efficiency reduce costs and deliver exceptional customer experiences across industries suc...

Enterprise Bot is the leading provider of GenAI Conversational AI and automation software headquartered in Zurich Switzerland. Our intelligent virtual assistants and automation tools help organizations improve efficiency reduce costs and deliver exceptional customer experiences across industries suc...

Role: AI Functional Tester Location: San / REMOTE (PST hours)Required Competencies: Artificial Intelligence (AI) Functional Testing Regression Testing & Automation knowledge Salesforce AgileMust Have Skills: Experience in Leading AI Applications & Projects. Knowledge in AI enabled Customer facing ap...

Liderar y gestionar el equipo comercial B2C optimizando su rendimiento y satisfacción del cliente.Contribuir a la estrategia de crecimiento de Autohero desde el área de Sales.Cumplir con los KPIs y alcanzar los objetivos mensuales establecidos.Capacitar y orientar al equipo de ventas para mejorar su...

We are seeking a highly experienced and motivated Principal Voice (Backend) Software Developer to join our dynamic backend software development this critical role you will be instrumental in designing developing and scaling the core backend systems that power our cutting-edge contact center solutio...

DÉPARTEMENT : CUSTOMER ADMINSTRATIONSITES : BOTANIQUE MÉRIDIEN ET LÉOPOLDTYPE DE CONTRAT : CONTRAT À DURÉE DETERMINÉE (1 AN) PROLONGEABLE EN VUE DUN FIXETEMPS DE TRAVAIL : TEMPS PARTIELS (80%) OU TEMPS PLEIN Notre Clinique désire offrir une expérience client optimale à nos patients. Après un premier...

The Triage RN Access reflects the mission vision and values of NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.The Triage RN Access provides clinically e...

The CXOne Business Analyst is responsible for gathering analyzing and translating business requirements into functional solutions within the NICE CXOne platform. This role works closely with stakeholders operations teams IT and CXone developers/administrators to enhance contact center performance op...