وظائف Contact Center في International

Buscas un reto donde tu visión estratégica y capacidad analítica realmente transformen una organizaciónSi eres un apasionado del controlling te motiva la digitalización de procesos y buscas una posición de nueva creación donde puedas dejar tu huella desde el primer día... esta oportunidad es para ti...

1. Candidate should have at least 2 years of working experience in Genesys in the member and provider contact center2. Candidate should have strong handson PO experience in member and provider contact center area.3. Candidate should have strong knowledge and work experience on the latest capabilitie...

Responsibilities:Undertakes the design of hosting technology solutions based on the clients service specifications standards policies best practices and cost models in order to meet client application business requirement and project/initiative deliverables. General Skills:Knowledge of integrated n...

OverviewThe OpportunityThe SVP Customer Experience & Operations will own the end-to-end post-sale customer lifecycle bringing together proactive Customer Success and responsive Customer Service into a single integrated organization. This executive will be accountable for maximizing retention expansi...

I guarantee the satisfaction of all customers who contact us directly through the contact center via all channels. I do this by identifying their needs and offering simple and effective solutions to their inquiries.I am passionate about finding the right solution for my customers. I achieve this by...

The Senior IVR Application Developer works with project teams third-party suppliers internal IT teams and business partners to develop support and improve voice contact center systems. The role requires a strong understanding of IVR platforms solid troubleshooting skills and effective communication...

The Customer Care Support will be part of our extraordinary Customer Support team where you will be responsible for supporting card holders needs on a variety of Visa products via inbound phone calls chats and email. You will complete work according to well-defined policies and procedures while deli...

Responsibilities:Support the functionality of Genesys WFM software (forecasting scheduling and maintenance)Analyze contact center performance data and provide recommendations to balance performance and support effective decision makingForecast long term and short term contact volume and staffingMain...

Support the functionality of Genesys WFM software (forecasting scheduling and maintenance)Analyze contact center performance data and provide recommendations to balance performance and support effective decision makingForecast long term and short term contact volume and staffingMaintain data points...

Client Services (CS) provides industry-leading operational support to Visas clients around the world. With our deep knowledge and expertise we are a key internal partner to product and technology bringing the voice of the customer into the design development and successful deployment of Visa product...

Client Services (CS) provides industry-leading operational support to Visas clients around the world. With our deep knowledge and expertise we are a key internal partner to product and technology bringing the voice of the customer into the design development and successful deployment of Visa product...

Location: Athens GreeceJob type: 12 Month Contract/FTELanguage Requirements: Fluent in Greek and English (oral/written mandatory)Role OverviewWe are hiring a Senior Network Engineer (CCIE level) for one of our clients to design implement and support complex network infrastructure (LAN WAN WLAN Data...

Amelia Developer ( Voice & Chat )Location: San Antonio TX / Plano TX / Tampa FL / Colorado Springs CO / Chesapeake VA / Phoenix AZ - onsiteBill Rate: $60-65/hrKey Skills & Experience to Highlight Conversational AI Platform Experience: Direct experience with Amelia (formerly IPsoft) is primary. Voice...

Title: Programmer Analyst 6 - Salesforce Developer Location: Lansing MI (Hybrid Locals Only) Duration: 12 Months Job Description As a Salesforce Developer youll be comfortable with the development design and implement customizable solutions within Salesforce based upon CRM needs for the Michigan E...

General Purpose: Provide leadership development and oversight for customer service teams policy servicing operations access and reimbursement and global complaint management. Ensure operational excellence regulatory compliance continuous improvement and high standards of customer patient and consume...

General Summary: Responsible for leading motivating and developing teams in customer service environments ensuring operational excellence regulatory compliance data quality and positive client/patient experiences. The role encompasses supervising daily activities managing KPIs addressing complex iss...

We are looking for a Principal Genesys Cloud Professional Services Consultant to join our team and drive the delivery of innovative enterprise-grade contact center solutions.In this role you will lead the design and implementation of advanced multi-channel customer experience platforms leveraging de...

Oteemo is seeking a Lead Full Stack Engineer to support our clients telecom and contact center modernization initiative. This role will act as the onshore technical lead working in a hybrid capacity and coordinating closely with both our clients internal team and a dedicated offshore development tea...

At EY were all in to shape your future with confidence.Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.The opportunityWe currently have career opportunities for senior managers...

Enterprise Bot is the leading provider of GenAI Conversational AI and automation software headquartered in Zurich Switzerland. Our intelligent virtual assistants and automation tools help organizations improve efficiency reduce costs and deliver exceptional customer experiences across industries suc...