التالي
Brillminds Global Private Limited
Key ResponsibilitiesManage daily team operations attendance productivity and schedule adherence.Monitor KPIs including AHT CSAT FCR quality and SLA.Drive team performance through regular coaching and feedback.Monitor and control attrition absenteeism and shrinkage.Handle customer esca
Key ResponsibilitiesManage daily team operations attendance productivity and schedule adherence.Monitor KPIs including AHT CSAT FCR quality and SLA.Drive team performance through regular coaching and feedback.Monitor and control attrition absenteeism and shrinkage.Handle customer esca
