Quality Management Section Head

Job Description

Main Role Responsibilities (not limited to)

• Supervise QMS Audits
• Follow up QMS implementation
• ProcessDevelopment of procedures and Quality Manual / QMS audits / Reporting on QMS.
• AnalyzeQMS data and reports
• Planning QMS audits / QMS reviews
• Performs other duties as assigned.
• Identify needed procedures to fulfill ISO 9000 quality management system requirements and other business needs.
• Develop, document, and keep needed standard procedures, work instruction, electronic workflow and operating policies in both English and Arabic languages
• Coordinate and conduct procedures reviews
• Plan, conduct and report QMS audits
• Prepare QMS internal audit reports
• Develop with concerned parties necessary corrective and preventive actions
• Follow up closure of corrective and preventive actions.
• Investigate customer complaints and non-conformance issues and agree on necessary corrective and preventive actions
• Collect and compiledata for root cause analysis and KPIs measurement.
• Analyze data to identify areas for improvement in the quality system
• Prepare reports to communicate outcomes of quality activities
• Coordinate and support on-site audits conducted by 3rd parties certification bodies.
• Monitor risk management activities related to QM
• Perform and manage document control system
• Coordinate management review meetings and standard meeting agendas
• Suggesting necessary improvements to the QMS

Job Requirements

• Bachelor’s degree preferably scientific.
• Chemicals or polymer background is preferred.
• 7-10 years of solid experience in quality assurance.
• Excellent English Language.
• Excellent knowledge of MS Office.
• Excellent skill using MS Word Arabic and English.
• Excellent knowledge of ISO 9000 requirements and audits.
• Excellent Planning and Data Analysis Skills.
• Coaching and communication skills.
• Excellent leadership and negotiation skills.
• Team management experience.