Operations Specialist

Job Description

• Managing day-to-day operations.
• Optimizing operational processes and procedures for maximum efficiency while maintaining quality standards.
• Assisting with the implementation of new processes and procedures.
• Identifying ways to improve customer experiences.
• Ordering supplies and maintaining inventory levels.
• Overseeing the operations team and assigning tasks.
• Training new employees and ensuring that health and safety regulations are followed.
• Interacting with customers and suppliers, answering questions, and resolving issues.
• Tracking and reporting on operational performance.
• Maintaining policy and procedure documents.

Job Requirements

• Bachelor's degree preferred.
• 0-2 years of experience as an operations specialist or in a similar role.
• Project management and leadership experience.
• Ability to analyze and improve operational processes.
• High level of proficiency in the use of a personal computer is necessary, including skills in Microsoft Office especially (Word, Excel).
• Strong people management and organizational skills.
• Excellent communication skills, both written and verbal.
• Strong problem-solving and time management skills.
• Detail-oriented.