BACK Office Wireless Engineer L2 - Leading Multinational

Job Description

About the Company:

A multinational market leader which is the second largest company in smart phone manufacturing.

• Resolution of trouble tickets raised by NOC / Customer / LNOC Teams
• Fault management on all NEs and follow up with support in case of escalated cases.
• Node Health Checks
• Analysis of Network performance issues
• Implement network changes as per the CR process
• Support new Network node integrations and Acceptance.
• Ensure current license and software versions are suitable for the present network requirement.
• Able to verify and execute the plan provided by planning team.
• Capacity management and reporting in case of possible breach in capacity.
• Actively participate in PS / CS core equipment acceptance test for handover between delivery and MS/ Customer
• Liase with 3rd Party Suppliers / Vendors for resolution of the Faults / Problems needing vendor support.
• Validating and maintaining the Known Error Database (KEDB) for Wireless Nodes.
• Identify root cause of Priority 1 and Priority 2 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA).

Job Requirements

• Engineering Graduate in Telecommunication/Relevant experience in Wireless network operation & maintenance, NOC/GNOC operations experience is a must.
• Advanced understanding of 2G/3G/4G technologies in Wireless domain is must
• Higher level Skill/knowledge and operation experience Huawei Wireless RAN Network Elements equipment is must.
• Knowledge in other vendor RAN products will be added advantage
• Operation-maintenance, troubleshooting & configuration of Wireless RAN Huawei Nodes like, BSC, RNC, BTS, Node-B, eNode-B & OSS platform.
• Knowledge and experience of MS Operations Must.
• Knowledge of various processes used in Network Operations will be added advantage.
• Analytical skills like logical thinking, problem solving & handling assignments are mandatory.
• Excel, report generation, trend and analysis is mandatory.