Technical Sales Professional - Business Applications

Alnafitha IT is a leading independent provider of ITservices and solutions in Saudi Arabia founded in 1993.

As a fully Saudiowned company we have establishedourselvesfrom a startup business toa market leader offering acomprehensive range of IT solutions tailored to meet the unique requirements ofour clients.

Our expertise spans across various domains includingMicrosoft AWS ManageEngine and Zoho Solutions ensuring that we deliverstrategic IT solutions that drive digital transformation and operationalexcellenceto our clients.

With over 30 years of experience Alnafitha IT hassuccessfully completed more than 4000 projects serving over 3000 satisfiedcustomers and collaborating with 65 partners.

Our commitment to excellence is evident in ourcustomercentric approach which emphasizes engagement collaboration and arelentless pursuit of quality in every interaction

Our vision is to be the Kingdoms most customercentricprovider for digital transformation and consultation fostering innovation andexcellence in all our solutions. We are dedicated to optimizing operationalefficiency and ensuring effective resource utilization to enhance customersatisfaction and profitability

At Alnafitha IT we believe in empowering our employees andnurturing their growth which is essential for driving leadership in technologyand customer satisfaction. As we continue to expand our presence in the ITlandscape we remain committed to delivering cuttingedge solutions that notonly meet but exceed our clients expectations.

We are currently searching for an enthusiastic andinnovative TechnicalPreSales Professional to work on our Business DevelopmentTeam presenting Alnafithas business applications offerings.

The Technical Pre Sales Professional (TSP) is responsiblefor actively driving and managing the presales process with direct and channelcustomers. The TSP must be able to articulate the companys technology andproduct positioning to both business and technical users. Must be able toidentify all technical and business issues of assigned accounts/territory toassure complete customer satisfaction through all stages of the sales process.Must be able to establish and maintain strong relationships throughout thesales cycle.

This position will partner with sales customer successtechnical teams to craft and execute strategies to drive our customersadoption and use of Alnafithas services.

Responsibilities:

• Review and approve technical scopes in reference to client requirements.
  
• Achieve numeric objectives for assigned products/ territories.
  
• Assist sales team in qualifying sales opportunities.
  
• Deliver customized exceptional presentations and demos to present and demonstrate Alnafithas solutions and services to customers.
  
• Conduct technical assessments build scope of work/low level technical scope based on the business requirements.
  
• Deliver solutions related documentations that could include technical proposal / fact sheets user manual etc.
  
• Improving the overall customer experience serving as the customer advocate within Alnafitha and playing a key role in assisting our clients to maximize their investment in Technology.
  
• Participating in building Alnafithas technical content library. Ex. Knowledge base service catalogue and other technical contents.
  
• Assist in representing Alnafitha in any forum (i.e. seminars technical or marketing conferences event)
  
• Workshops and Training: Deliver technical training for customer knowledge transfer and for helping customers to consume their products and services.
  
• Ad hoc Services: Short and time limited engagements focused on implementing specific scenario customer specific issue remediation or support (e.g. Chalk Talks).
  
• Mentor other team members on deployed solutions and best practices.
  
• Perform other related duties as assigned.
  
  
  

Requirements

• Bachelors degree in Computer Science Business Administration equivalent.
  
• Inbound Certification (Preferred)
  
• Sales Enablement (Preferred)
  
• Content Marketing (Preferred)
  
• Google Fundamentals of Digital Marketing or equivalent (preferred)
  

• Minimum of 3 years experience as business applications technical sales consultant or related position.
  
• Experience working with Zoho CRM and other Zoho solutions Applications
  
• Acceptable knowledge in customization using Java Deluge
  
• Understanding of sales marketing accounting and HR processes is a must.
  
• Business strategy and market development knowledge with demonstrated analytical and business modeling skills.
  
• Must be passionate about technology and creating great customer experiences.
  
• Ability to influence and drive results in a complex technical and business environment including ability to communicate and influence various internal stakeholders and across functions (such as marketing sales services customer success and finance).
  
• Ability to contribute consistently and positively in a highpaced fastchanging and sometimes unpredictable work environment.
  
• Articulate verbal communication professional business writing and presentation skills
  

• High sense of responsibility and ownership acting like owner in what you do.
  
• Exceptional communication and presentation skills
  
• Being able to work on their own or in a team
  
• Being able to work to tight deadlines
  
• Ability to maintain composure during stressful situation
  
• Handling many tasks & responsibilities
  
• Fluent in Arabic and English.