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House Matron Hospitality


Job Location:

Harare - Zimbabwe

Monthly Salary: Not provided by the employer
Posted: 1 June 2026 (30+ days ago)
Application Deadline: 29 August 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

Our client is seeking a compassionate and organized House Matron to oversee the daily care of residents in a functional home setting.

The successful candidate will ensure residents well-being manage medication implement schedules maintain a safe environment and uphold house rules.

Salary and Benefits:

Negotiable.

Main Responsibilities:

Resident Care and Well-being

  • Oversee and provide direct care to residents with special needs ensuring their physical emotional and social well-being.
  • Develop implement and review individualized care plans and daily schedules for each resident in consultation with relevant professionals and families.
  • Ensure all residents receive appropriate personal care assistance with daily living activities and support tailored to their individual needs.
  • Foster a homely safe and stimulating environment for all residents.

Medication Management

  • Ensure the accurate and timely administration of prescribed medications to residents maintaining meticulous records in accordance with medical protocols and organizational policies.
  • Liaise with medical practitioners pharmacists and other healthcare professionals regarding residents medical needs and prescriptions.
  • Monitor residents for any side effects or changes in condition related to medication and report accordingly.

Rule Enforcement and Routine Management

  • Clearly communicate and consistently enforce house rules and guidelines to maintain a safe respectful and orderly environment.
  • Establish and maintain daily weekly and monthly routines and schedules for residents promoting structure and engagement in appropriate activities.
  • Manage and support residents in adhering to their individual schedules and planned activities.

Health and Safety

  • Ensure the home environment is maintained to a high standard of cleanliness hygiene and safety.
  • Implement and monitor health and safety protocols including emergency procedures.
  • Report and address any maintenance issues or safety hazards promptly.

Record Keeping and Reporting

  • Maintain accurate and confidential records for each resident including care plans medication charts incident reports and daily progress notes.
  • Prepare and submit regular reports regarding resident welfare operational matters and any significant incidents.

Communication and Liaison

  • Act as a primary point of contact for residents families providing updates and addressing concerns in a professional and empathetic manner.
  • Collaborate effectively with other staff members healthcare professionals therapists and external agencies involved in the care of residents.
  • Promote positive relationships within the home and with the wider community.

Team Support and Development (if applicable)

  • Supervise and support care staff providing guidance and mentorship.
  • Participate in the induction and ongoing training of care staff.

Upholding Organizational Values

  • Ensure that residents rights and dignity are respected at all times.

Key Skills:

  • Demonstrable experience in medication administration and management.
  • Strong understanding of the needs of adults with various disabilities and challenges.
  • Excellent interpersonal communication and listening skills.
  • Ability to manage challenging situations with patience empathy and professionalism.
  • Strong organizational and time-management skills with the ability to create and manage schedules.
  • Knowledge of health and safety regulations relevant to a care home setting.
  • Ability to maintain confidentiality and handle sensitive information appropriately.
  • A compassionate caring and patient demeanor.
  • Good record-keeping and report-writing skills.
  • Proficiency in basic computer applications.

Qualifications:

  • A relevant qualification in Carework Nursing (experience is preferred) Social Work Healthcare Management or a related field.
  • Proven experience in a healthcare establishment a similar role working with adults with special needs or in a residential care setting.