Endless Aisle Manager

We are looking for an Endless Aisle Manager to join our clients team to be responsible for driving ownership accountability and execution of the Endless Aisle initiative.

The role bridges procurement supplier management digital operations and customer experience to accelerate SKU onboarding and deliver commercial impact.

Salary & Benefits:

• Negotiable

Key Duties & Responsibilities:

• Own strategy and create KPIs to support the Endless Aisle vision.
• To achieve 14000 SKUs online within 24 months ensuring category strategies equal to or better than specialist stores.
• Own the SKU listing pipeline and ensure monthly targets are met or exceeded.
• Develop and implement a long-term procurement and supplier strategy.
• Coordinate closely with procurement marketing and operations to streamline product journeys.
• Manage supplier relationships contracts and Service Level Agreements (SLAs) to secure reliable stock.
• Ensure digital accuracy and agility in product uploads categorization and customer journeys.
• Monitor KPIs including SKUs listed supplier onboarding SLA adherence turnover growth and customer satisfaction.
• Champion cross-functional collaboration to embed the Endless Aisle initiative across the business.
• Drive accountability for achieving the target of 14000 SKUs online by 31 December 2027.
• Expand the supplier base and secure reliable stock pipelines to support business growth.
• Deliver category strategies equal to or better than specialist stores.
• Increase turnover and customer satisfaction through seamless product journeys.
• Monitor and report on key business metrics including customer numbers sales turnover invoices and website visitors.
• Prepare regular performance reports and provide recommendations to improve Endless Aisle performance and commercial outcomes.
• Ensure alignment between procurement suppliers digital platforms and operational teams to support successful execution of the Endless Aisle strategy.
• Perform any other duties related to the Endless Aisle initiative as assigned by management.

Key Skills

• Self-motivated accountable and commercially minded.
• Demonstrated experience in project management and cross-functional coordination.
• Strong understanding of digital commerce platforms online product management and customer journey optimization.
• Experience in KPI development performance monitoring and commercial reporting.
• Proven ability to drive business growth through supplier expansion product assortment development and category management.
• Advanced proficiency in Microsoft Excel and business reporting tools.
• Strong supplier management and trade skills.
• Digitally agile with an appreciation for marketing and customer experience.
• Excellent coordination prioritization and self-management skills.
• Ability to balance strategic planning with hands-on execution.
• Resilient under time pressure with a strong focus on speed to market.
• Strong stakeholder management and relationship-building abilities.

Qualifications:

• Bachelors Degree in Supply Chain Management Procurement Business Administration Marketing E-Commerce Retail Management or a related field.
• Minimum of 5 years experience in procurement category management supplier management e-commerce retail operations or a related commercial environment.
• Proven experience managing supplier relationships contracts and Service Level Agreements (SLAs).