Command Centre Supervisors
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
To supervise the day-to-day operations of the company Command Centre ensuring all alarms incidents radio communications CCTV monitoring dispatch activities and guard deployment functions are managed professionally efficiently and in accordance with company SOPs.
Salary:
Negotiable
Responsibilities:
- Supervise all Command Centre staff during assigned shifts.
- Ensure alarms incidents and emergencies are handled within required response times.
- Coordinate dispatch of reaction teams supervisors and guards.
- Monitor operator performance and adherence to SOPs.
- Ensure accurate incident logging and shift handovers.
- Escalate critical incidents to senior management where required.
- Ensure communication systems radios and monitoring equipment remain operational.
- Review CCTV footage and incident reports where necessary.
- Conduct daily quality checks on logs reports and dispatch records.
- Assist in training and mentoring Command Centre staff.
- Ensure discipline professionalism and confidentiality within the control room.
- Coordinate of guarding and rapid response departments.
Key Skills:
- Good understanding of radio procedures and incident escalation.
- Strong computer literacy.
- Ability to work shifts weekends and public holidays.
- Leadership and decision-making
- Calm under pressure
- Strong communication skills
- Incident management
- Attention to detail
- Operational coordination
- Problem-solving ability
Qualifications:
- Minimum 5 O Levels including English.
- Diploma or certificate in Security Management Operations or related field.
- Minimum 3 years control room or security operations experience.
- Previous supervisory experience
