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Channel Manager
Job Location:
Monthly Salary:
Posted:
30 June 2026 (30+ days ago)
Posted:
Application Deadline:
27 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
The Channel Manager is a senior commercial leader responsible for driving overall sales growth customer development and channel performance across Zimbabwe and beyond. This role
is designed to strengthen commercial strategy customer engagement and execution excellence. The incumbent will be responsible for identifying and developing new business overseeing national sales activities and ensuring strong alignment between sales marketing and operations.
is designed to strengthen commercial strategy customer engagement and execution excellence. The incumbent will be responsible for identifying and developing new business overseeing national sales activities and ensuring strong alignment between sales marketing and operations.
Salary:
Negotiable
Responsibilities:
- Design and implement channel strategies to grow the companys market share within industrial agricultural hardware and mining segments.
- Identify assess and develop new business opportunities across direct reseller and institutional channels.
- Build and manage relationships with key accounts principals and distributors to expand the company footprint and product reach.
- Lead the creation of seasonal and category-specific sales strategies to maximise turnover and profitability.
- Conduct market and competitor analysis to guide decision-making and strategic planning.
- Collaborate with leadership to position the company as a preferred partner for industrial and safety solutions.
- Oversee Sales Manager field representatives and merchandising teams to ensure targets coverage and execution standards are consistently achieved.
- Develop monitor and refine KPIs and daily activity trackers for sales teams.
- Support each salesperson in defining strategy improving territory management and converting opportunities.
- Implement structured performance reviews and accountability mechanisms linked to KPIs and growth objectives.
- Create a culture of drive ownership and excellence across the sales organisation.
- Manage pricing and discount structures to protect profitability and market competitiveness.
- Partner with Finance and Leadership on forecasting budget control and revenue tracking.
- Understand cost-to-serve and margin per customer/channel to optimise sales effort and profitability.
- Drive initiatives that enhance return on promotions and ensure alignment between spend and sales outcomes.
- Engage directly with customers at all levels from on-site buyers and workshop managers to CEOs and procurement heads.
- Strengthen customer relationships through consistent communication follow-up and value-added engagement.
- Collaborate closely with the Marketing Manager to plan and execute promotional campaigns activations and customer events.
- Guide the merchandising and field marketing teams to ensure visibility consistency and compliance with brand standards.
Key Skills:
- Proven track record in growing sales managing multi-region teams and building customer networks.
- Sound financial literacy with the ability to interpret P&L statements gross profit markup and pricing structures.
- Demonstrated experience in channel development merchandising and marketing coordination.
- Strong leadership skills with the ability to coach motivate and hold teams accountable.
- Proficiency in CRM systems MS Excel and dashboard reporting.
- Willingness to travel frequently and engage customers at all business levels.
Qualifications:
- Minimum 10 years experience in Sales Channel or Commercial Management roles within hardware industrial supplies PPE or FMCG sectors.
