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Require a Floor Ambassador in Lusaka,Zambia
Job Location:
Monthly Salary:
Not provided by the employer
Monthly Salary:
Experience Required:
5-10years
Experience Required:
Posted:
3 September 2026 (12 days ago)
Posted:
Application Deadline:
1 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
- Maintain a visible and professional presence across assigned office floors.
- Conduct regular floor walks to identify security operational compliance or facility concerns.
- Monitor movement within the workplace and identify unusual or unauthorized activity.
- Ensure employees and visitors comply with established access and workplace procedures.
- Escalate security incidents facility concerns or operational risks promptly.
- Welcome employees clients visitors and guests professionally and courteously.
- Manage visitor arrivals registration access and departure processes.
- Confirm visitor appointments and coordinate with relevant employees or departments.
- Direct guests to the appropriate meeting rooms departments or contacts.
- Ensure visitors receive a professional and seamless experience from arrival through departure.
- Monitor employee and visitor access to office areas.
- Manage and track the issuance return and replacement of employee access tags.
- Report lost missing or potentially compromised access credentials.
- Support access requirements for new hires and departing employees.
- Assist with Sunshare biometric registration and setup for team members.
- Monitor the general condition and operational readiness of office spaces.
- Identify facility equipment or housekeeping concerns during routine floor walks and report them to the responsible team.
- Follow up on reported issues to ensure timely resolution.
- Support the coordination and monitoring of employee shuttle services.
- Maintain accurate records of shuttle routes and kilometres travelled.
- Communicate transportation updates or changes to relevant stakeholders.
- Escalate delays route challenges or other transportation concerns.
- Support adherence to HIPAA confidentiality security and workplace policies.
- Monitor floor activity to help prevent inappropriate exposure of confidential information.
Requirements
- Diploma or Bachelors degree in Security Management Business Administration Facilities Management Hospitality Operations Management or a related field is preferred.
- Previous experience in security reception front-office operations facilities coordination hospitality or workplace administration is highly desirable.
- Experience working in a corporate or professional office environment is an advantage.
- Familiarity with access control visitor management or biometric systems is beneficial.
- Understanding of confidentiality data privacy or HIPAA requirements is an added advantage.
Required Skills:
We are seeking a highly organized proactive and detail-oriented Administrative Assistant to join our dynamic team. This role is pivotal in ensuring the smooth and efficient operation of our office providing comprehensive administrative support to management and various departments.
Required Education:
Bachelors degree in Business Administration Commerce or a related field preferred.
