VERIDAPT

About VERIDAPT

We are on a mission to make commodities more secure and sustainable. Our easy-to-use award-winning hardware and software provides real-time visibility of emissions, energy, agricultural and metals commodities that delivers reliable data to our clients to track their progress, save them money and help them reach net-zero targets for a secure and sustainable future. Want to join?

Who are we?

We are a tech company, that makes our own hardware and software in-house, and believe that the integration of our hardware and software capabilities is what helps us make great products. Our solutions track over 6 billion dollars of commodities globally every day.

We're a small team of creative thinkers, learners, and doers who achieve results well beyond our size through a considered and pragmatic approach. We value shared knowledge, collaboration, and an appreciation of different ideas amongst our team.

We are seeking a skilled and customer-focused Service Desk Tier 1-2 Support Representative to join our team. You will be responsible for providing technical support and troubleshooting services to our clients, ensuring the efficient resolution of incidents and service requests. You will work closely with the support team, as well as other internal and external stakeholders, to deliver high-quality support services.

Your training will take 2-3 months in which you will work Monday to Friday from 8:00am-4:30pm . Once your training is complete you will work Thursday to Monday 9:00pm to 5:00am.