Support Team Lead Jobs in Richardson, TX

Who We AreLennox (NYSE: LII) Driven by 130 years of legacy HVAC and refrigeration success Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox we win as a team aiming for excellence and delivering innovative sustainable products and serv...

DescriptionMarcus by Goldman SachsAs the online consumer banking business of Goldman Sachs Marcus operates as a digital bank providing high-yield savings accounts and Certificates of Deposit (CDs) directly to individual consumers. Marcus combines Goldman Sachs over 150 years of expertise with intuit...

DescriptionMORE ABOUT THIS SKILLSETResponsible for handling customer escalations related to Fraud and/or Dispute actions processes or follow ups.As part of this role you will be managing the day-to-day activities of our Marcus specialists including providing direction to the team on productivity and...

DescriptionThe Support Team Lead is a player-coach role. You are a hybrid of techie-lover problem-solver business-thinker and customer advocate AND coach. This position focuses on balancing team needs and supporting customers directly. You will take on escalations help manage the support queue and p...