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The Content & Localization Manager is responsible for managing and maintaining a large library of multilingual voice content used across IVR systems. This role ensures that audio prompts are accurate consistent high-quality and delivered on time across multiple languages and regions. The position pl...

The Senior Project Manager plays a critical customer-facing leadership role responsible for creating delivery clarity stabilizing execution is responsible for planning executing and delivering technical projects related to speech-enabled IVR and voice solutions. The role owns end-to-end project deli...

We are seeking a Production Support Specialist/Site Reliability Engineer (SRE) with deep expertise in Amazon Connect (CCaaS). This is a production-focused role. You will ensure reliability stability and operational excellence for mission-critical contact center environments through proactive monitor...

We are looking for a Senior Java IVR Application Developer to join our voice/contact center engineering team and help develop support and continuously improve cloud-based IVR applications. The Senior Java IVR Application Developer will work with project teams third-party suppliers internal IT teams...

We are seeking a Senior NICE CXOne Engineer with strong expertise in contact center technologies and IVR development. This role requires working closely with clients and internal teams to design implement and enhance contact center solutions using the NICE CXOne platform. The ideal candidate will pl...

We are looking for a Genesys AI Specialist to design and implement AI-driven customer experience solutions within the Genesys Cloud CX platform. The role focuses on developing digital bots agentic AI systems and generative AI applications to enhance omnichannel customer journeys.Candidates must be a...

The Principal Software Engineer / Architect Voice & Data Systems is responsible for designing and leading the development of next-generation communication and data processing platforms. The role combines deep expertise in real-time media systems cloud-native architectures and enterprise software de...

We are seeking a senior-level Project Director to lead large-scale mission-critical transformation initiatives for enterprise and carrier customers.The client delivers complex ICT telecom data center cloud and network transformation programs globally.The Project Director is a high-impact executive r...

The Senior Data Analyst is responsible for deep analytical evaluation of IVR journeys call drivers routing logic and customer behavior within large-scale multi-region contact center environments.This role focuses on transforming complex IVR logs and call interaction data into clear decision-ready in...

The Voice User Interface (VUI) Designer is responsible for creating intuitive user-centered voice experiences for IVR applications across speech and DTMF channels. This role owns the design of call flows and conversational interactions ensuring that IVR solutions are easy to use effective and aligne...

The Content & Localization Manager is responsible for managing and maintaining a large library of multilingual voice content used across IVR systems. This role ensures that audio prompts are accurate consistent high-quality and delivered on time across multiple languages and regions. The position pl...

The Senior Technical Project Manager is responsible for planning executing and delivering technical projects related to speech-enabled IVR and voice solutions. The role owns end-to-end project delivery ensuring commitments are met on time within scope and in line with client expectations and organiz...

ABOUT US:At Sportradar our global sales organization empowers elevates and exceeds. We are a highly passionate and driven group that values client-centricity accountability teamwork and integrity. Our sales professionals are experts in their field dedicated to delivering exceptional results and fost...

We are looking for a Senior Project Manager to be responsible for planning executing and delivering projects for our company. The Project Manager will manage project scope schedule and resources to ensure successful delivery in line with client expectations and organizational goals.Responsibilities:...

The Voice User Interface (VUI) Designer is responsible for creating intuitive user-centered voice experiences for IVR applications across speech and DTMF channels. This role owns the design of call flows and conversational interactions ensuring that IVR solutions are easy to use effective and aligne...

Join us in driving large-scale transformation initiatives for a global leader in contact center solutions. As a Program Manager (TPM) with a strong Contact Center background you will lead cross-functional programs that enhance customer experience improve operational efficiency and deliver measurable...

The Senior Data Analyst is responsible for analyzing IVR performance and caller behavior data to identify trends uncover issues and provide actionable insights that improve the overall caller experience. This role supports data-driven decision-making across IVR design operations and optimization ini...

The Senior DevOps Engineer is responsible for the operational stability performance and reliability of global IVR systems. This role focuses on day-to-day operations monitoring deployments and configuration support across both cloud and on-premises environments. The position plays a critical role in...

The Senior Database Engineer is responsible for the design development and administration of databases that support IVR applications call center services and analytics platforms. This role ensures that data layers for both runtime IVR systems and analytical workloads are reliable scalable and well-i...

As a Solutions Architect you will need expertise in CX platforms (e.g. Genesys Google Five9 TalkDesk Amazon NICE) across various applications such as inbound outbound WFM and other integrated technologies within the CX space (CRM speech analytics omni-channel CX). The purpose of the role is to lead...