Senior Database Engineer

The Senior Database Engineer is responsible for the design development and administration of databases that support IVR applications call center services and analytics platforms. This role ensures that data layers for both runtime IVR systems and analytical workloads are reliable scalable and well-integrated with application and cloud components.

The position works closely with IVR Engineers Application Architects DevOps QA and Data Analytics addition to core database engineering responsibilities the role supports analytics use cases and provides backup coverage for the Data Analytics team as needed.

Responsibilities:

• Design develop and administer databases supporting IVR and call center applications
• Support databases used by both runtime IVR services and analytics platforms
• Write maintain and optimize SQL for configuration changes and application enhancements
• Integrate databases with stateful IVR applications web applications and cloud-based components
• Support development of call center analytics systems and data pipelines
• Ensure data availability integrity performance and scalability
• Perform routine database maintenance monitoring and troubleshooting
• Collaborate with IVR Engineers Architects and DevOps on application and infrastructure changes
• Perform basic analytics work and provide backup support to the Data Analytics team during time off

Qualifications :

• 3 years of experience as a Database Administrator or Database Engineer
• Strong proficiency in SQL
• Experience with relational databases such as MySQL Aurora DB and Redshift
• Experience working with NoSQL and RDBMS technologies
• Familiarity with cloud-based database development
• Experience integrating databases with application and service layers

Nice to have:

• Experience with Java Python or Go
• Shell scripting experience
• Experience supporting analytics or reporting systems
• Prior experience in IVR contact center or telecom-related systems

Additional Information :

We offer:

• Culture of relentless performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive pay and benefits: enjoy a comprehensive compensation and benefits package including health insurance language courses and a relocation program. 
• ForeverRemote work culture: make the most of the flexibility that comes with remote work. 
• Growth mindset: reap the benefits of a range of professional development opportunities including certification programs mentorship and talent investment programs internal mobility and internship opportunities. 
• Global impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming multicultural environment: be a part of a dynamic global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social sustainability values: join our sustainable business practices focused on five pillars including IT education community empowerment fair operating practices environmental sustainability and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race color religion sex national origin age disability veteran status sexual orientation gender identity or any other protected status under applicable law.

Remote Work :

Yes

Employment Type :

Full-time