Service Quality Jobs in Schenectady, NY

Service Desk ManagerPay Status and Classification: Exempt Regular full-timeSupervisor: Director Client ServicesPosition Purpose: The Service Desk Manager is responsible for the overall leadership performance and continuous improvement of the colleges Service Desk which serves as the primary point of...

Job Description SummaryAreas that support the identification and development of the product offerings for the business. Impacts the teams ability to achieve service quality and timeliness of objectives. Subject to Product Management policy objectives. Has independence in achieving Product Management...

Job Description SummaryThe Engineer Generator and Electrical Systems Product Service Engineering will collaborate with global teams to strengthen expertise in generator and electrical system technology. This role supports root cause investigations resolves customer technical issues and partners wit...

Job Description SummaryThe Senior Engineer Generator and Electrical Systems will provide global technical leadership for generator technology and electrical systems. This role is responsible for leading root cause investigations resolving complex technical issues and supporting customers service pr...

Summary The Pharmacy Operations Manager at Ellis Medicine oversees all operational aspects of the hospital pharmacy to ensure safe timely and costeffective medication use. This leader manages staffing workflow inventory regulatory compliance and crossfunctional collaboration with nursing and medica...

Job Description SummaryThe Outsourced Heat Recovery Steam Generator (HRSG) Application Engineer owns global project-specific proposal activity to drive consistent functional specifications and standardized workflow processes for outsourced HRSG scopes. This role requires a strong understanding of ga...

Job Description SummaryResponsible for leading project management purchase order management customer fulfillment warehouse logistics material management and site operations support for small regional warehouses across North America. This role has impact on team performance service levels quality and...

Service Delivery & ITSM Service Delivery Management IT Operations ITIL Processes ITSM Framework Incident Management Problem Management Change Management Service Governance SLA Management Operational Support The Service Delivery Manager plays a critical role in ensuring the effective and efficient...

Job Description SummaryResponsible for activities and processes that assist the Environmental Health and Safety organization achieve business objectives. Impacts the teams ability to achieve service quality and timeliness of objectives. The role is subject to operating policy objectives. There is mo...