Service Level Agreement Jobs in Baltimore, MD

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role you will support clients throughout the travel planning process by providing information coordination and personalized service to ensure smooth and memorable experiences. T...

Req#:659439 Client Specialist100% On-SiteMonday-Friday 8-4:30Johns Hopkins Bayview Medical Center5200 Eastern Ave.Baltimore MD 21224This role is essential in maintaining IT operations for approximately 4000 computers that enable daily clinical and administrative workflows throughout the hospital. Th...

Lighthouse Technology Services is partnering with our client to fill their Structured Finance Client Administrator position! This is a 5 month contract opportunity. This role will be a W2 employee of Lighthouse Technology Services.Location: This is a hybrid role and can be filled in Baltimore MD Min...

Help Desk ManagerThis is a contract-to-hire opportunity.This is an in-office opportunity in Baltimore MD. About this position The Help Desk Manager plays a critical role in leading day-to-day IT support operations while driving long-term improvements across the service function. This leader combines...

Marquette was founded in 1986 with the sole objective of providing investment consulting at the highest caliber of service. Our expertise is grounded in our commitment to client service our team aims to be a trusted partner and as fiduciaries our clients interests and objectives are at the center o...

Get started on an exciting career at Element!Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first then business delivering on our promise of a superior client experience. This takes hard work and innovation and we...

JD FSO Site Manager As a member of the Field Service Operations team the candidate will provide high quality support technical expertise and timeliness. This position requires Manager to track team progress by creating plans and strategies while following through to ensure they have impleme...

WHO ARE WELaunch Potato is a profitable digital media company that reaches over 30M monthly visitors through brands such as FinanceBuzz All About Cookies and OnlyInYourState.As The Discovery and Conversion Company our mission is to connect consumers with the worlds leading brands through data-driven...

Role: Senior Help Desk Specialist Location: Baltimore MD 21202 (On-site with Hybrid) Duration: Long Term Contract Job Description: The candidate may be required to work on-site or remotely on specific days as determined by MHBE. MHBE seeks Senior Help Desk Specialists to provide IT software hard...

This project is onsite in Baltimore MD and the anticipated start date is in mid-November. The initial duration is 7 months with an option for two 12 month extensions. We will be hiring on a 1099 basis for this position. At least 7 years of experience is required. We are in need of a Senior Help Desk...

Job Title: Senior Help Desk Specialist Duration: 3 Years Location: Baltimore MD (Hybrid) Position Overview Senior Help Desk Specialists will provide IT software hardware installation maintenance and Help Desk support services. The role involves resolving software installation and system issues on...

Hi Role: Help Desk Specialist (Senior) Location: Baltimore MD 21202 - Hybrid role Duration: 3 years Pay Rate: Market/DOE Duties / Responsibilities: Utilize knowledge and technical expertise of computer systems and general network and infrastructure administration skills to perform hardware...

About this Position: Job title: Senior Help Desk Specialist Minimum Qualifications A minimum of seven (7) years of experience in an enterprise IT environment supporting computer hardware software and/or enterprise applications. A minimum of three (3) years of experience using JIRA Service no...

Roles/Responsibilities: Utilize knowledge and technical expertise of computer systems and general network and infrastructure administration skills to perform hardware configuration management system testing software upgrades troubleshooting and provide quality end-user support. Utilize ticketing s...

Title :FSO Site Manager Location : Baltimore Maryland (Onsite) JD FSO Site Manager As a member of the Field Service Operations team the candidate will provide high quality support technical expertise and timeliness. This position requires Manager to track team progress by creating plans and stra...